A Curacao-licensed casino with one of the worst documented safety and complaint records we have reviewed
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Pros
- Advertised welcome bonus is large on paper (100% up to EUR500 + 200 free spins)
Cons
- Very Low 0.0 casino.guru Safety Index - 15 documented complaints, 344,976 black points
- Documented case: EUR430,000 balance reduced to a EUR100,000 withdrawal after over a year of unresolved correspondence
- Documented case: EUR20,000 win followed by account closure over an alleged system-bug exploit
- AskGamblers documents multi-month withdrawal delays on large wins
- Licensed under Curacao's historically weak, non-centralized complaints oversight regime
Our verdict
We need to be direct: 1bet has one of the worst documented safety and complaint records we have reviewed in this project. casino.guru gives it a Very Low 0.0 Safety Index, currently listing 15 complaints against it totaling 344,976 'black points'. Specific, documented cases include a player with a EUR430,000 account balance who, after more than a year of correspondence described as 'nothing but waiting and deceit', was only ever allowed to withdraw EUR100,000 - and a separate player whose account was closed after winning around EUR20,000, with the casino alleging they had exploited a system bug. AskGamblers independently documents further cases of players waiting months for withdrawal approval after large wins. 1bet is owned by Bellona N.V., a Curacao-registered company (founded 2011), licensed under Antillephone N.V. - Curacao's licensing regime has historically lacked a central, statutory complaints body and has rarely publicly sanctioned bad actors, which helps explain why disputes like these can go unresolved for so long. The welcome bonus itself looks appealing on paper (100% up to EUR500 plus 200 free spins), but given this documented pattern of withheld winnings and account closures specifically targeting players who win, we cannot treat that advertised value as something you can reliably expect to receive. We would strongly encourage avoiding this operator, particularly for anything beyond small, disposable amounts.
How we rated it
Casino (36%)3
The product itself (game catalogue) is not the concern here - the documented, severe payout and account-closure pattern below is.
Bonuses & value (18%)3
A large welcome package is advertised (100% up to EUR500 plus 200 free spins), but given the documented pattern of withheld winnings and account closures after wins, we do not treat the advertised value as reliable.
Customer support (18%)1.5
Documented cases describe correspondence stretching over a year with no resolution, and AskGamblers documents multi-month withdrawal delays after large wins.
Trust & licensing (27%)0.5
casino.guru gives 1bet a Very Low 0.0 Safety Index with 15 documented complaints and 344,976 black points - one of the worst records we have reviewed. Specific cases include a EUR430,000 balance reduced to a EUR100,000 withdrawal after over a year of unresolved correspondence, and a EUR20,000 win followed by account closure over an alleged system-bug exploit. This is a serious, well-documented pattern, not an isolated incident.
Quick facts
| Owner | Bellona N.V. (Curacao registration 120860) |
| Licence | Antillephone N.V., licence 8048/JAZ2010-010 |
| casino.guru Safety Index | 0.0/10 (Very Low) - 15 complaints, 344,976 black points |
| Documented case 1 | EUR430,000 balance reduced to EUR100,000 withdrawal after 1+ year of unresolved correspondence |
| Documented case 2 | EUR20,000 win followed by account closure, casino alleged a system-bug exploit |
| Additional pattern | AskGamblers documents multi-month withdrawal delays after large wins |
| Welcome bonus | 100% up to EUR500 + 200 FS (advertised - do not rely on this being honored) |
How we verified this
The Bellona N.V. ownership, Curacao registration number, 2011 founding, and Antillephone N.V. licence number are corroborated across independent sources. The Very Low 0.0 casino.guru Safety Index, the 15-complaint/344,976-black-point total, and the specific documented cases (EUR430,000 balance reduced to a EUR100,000 withdrawal after a year of unresolved correspondence; a EUR20,000 win followed by account closure over an alleged bug exploit) are drawn directly from casino.guru's own published complaint-resolution data. The multi-month withdrawal delays are drawn from AskGamblers' independent complaints tracker. We report this as a serious, well-documented pattern rather than an isolated incident.
Where 1bet is licensed
1bet appears on the official register in 2 countries. Highlighted countries have a full local review — pick yours for its welcome bonus and licence details.
Europe (2)
About 1bet
1bet is a Curacao-licensed casino (Bellona N.V., since 2011) with one of the worst documented safety records we have reviewed: casino.guru gives it a Very Low 0.0 Safety Index with 15 complaints, including a EUR430,000 balance reduced to a EUR100,000 payout and an account closed after a EUR20,000 win over an alleged bug exploit. We report this directly and score it accordingly.
1bet FAQ
Is 1bet safe?
No, we cannot recommend it with confidence - casino.guru gives it a Very Low 0.0 Safety Index with 15 documented complaints, including a case where a EUR430,000 balance was reduced to a EUR100,000 withdrawal after over a year of unresolved correspondence.
Does 1bet close accounts after big wins?
Documented cases suggest so - one player's account was closed after winning around EUR20,000, with the casino alleging a system-bug exploit. This is part of a broader documented pattern of withheld winnings.
Who owns 1bet?
1bet is owned by Bellona N.V., a Curacao-registered company founded in 2011, licensed under Antillephone N.V. (licence 8048/JAZ2010-010).
What is the 1bet welcome bonus?
A 100% first-deposit bonus up to EUR500 plus 200 free spins is advertised, but given the documented pattern of withheld winnings and account closures, we would treat this advertised value with serious skepticism.
How long do 1bet withdrawal disputes take?
Documented cases describe disputes stretching over a year without resolution, and AskGamblers independently documents multi-month withdrawal delays following large wins.