A Below Average-rated casino with inconsistently reported licensing and an aggressive account-dormancy balance-deduction policy
Not available lawfully hereIs Frank Casino legal in Sri Lanka?
No. Real-money gambling is banned in Sri Lanka. Under Sri Lanka's Gambling Regulatory Authority Act of 2025, in force since 1 December 2025, in force since 2025, Frank Casino cannot lawfully offer you a welcome bonus here, and you cannot lawfully claim one.
Sri Lanka legalised online betting rather than banning it - but only through operators licensed by the new Gambling Regulatory Authority, which took effect on 1 December 2025 and was intended to be fully operational by 30 June 2026. A licence from the Director-General is mandatory, applicants must be companies registered under Sri Lanka's Companies Act, and a specific digital gambling licence is required to operate online. The other half of that law is why you see no offer here: unlicensed offshore betting sites are explicitly illegal, and the Authority can block them and penalise both the operators and anyone promoting them. We cannot evidence that the operators we cover hold a Sri Lankan digital gambling licence, so we will not point you at one as though we could. If you are in Sri Lanka, check the Authority's own list of licensees rather than trusting any affiliate site, including this one. (Sources cite the Act as both No. 16 and No. 17 of 2025; we report that discrepancy rather than guess which is right.) source
Any Frank Casino bonus you see advertised for Sri Lanka is offered from an offshore site operating against local law. Your payments can be blocked, your account can vanish with a mirror domain, and no Sri Lanka regulator can help you recover funds. We therefore show no offer and no sign-up link on this page. See every licensed betting site in Sri Lanka →
Pros
- Genuine local ONJN licence for Romania (via Dama N.V./Allyant Group)
- Generous, clearly-tiered multi-deposit welcome package in Romania
- Standard casino catalogue across four European/Asian markets
Cons
- Curacao licence OGL/2024/369/0568 shows a term ended January 9, 2026 and is marked 'Assessment in progress' - a renewal under review rather than a confirmed licence
- Licensing entity reported inconsistently across markets and sources — real transparency gap
- Below Average Casino.guru Safety Index (6.0/10)
- Documented withdrawals approved but unpaid for 6+ days with unresponsive support
- Reports of legitimate foreign-language documents being rejected, blocking valid withdrawals
- Aggressive dormancy policy: entire account balance deducted after 6-12 months of inactivity
Our verdict
Frank Casino operates under licensing that's reported inconsistently across markets and sources — primarily Hazarion N.V. (Anjouan/Curacao), but its Romanian operation cites a separate licence via Dama N.V./Allyant Group, with an unresolved third claim of MGA licensing from another source. Casino.guru gives it a Below Average Safety Index (6.0/10). Real, documented complaints describe withdrawals approved but left unpaid for 6+ days across multiple unanswered support channels, a case of legitimate Portuguese bank statements rejected for not being in English, and — notably — a policy of deducting a player's ENTIRE account balance after 6-12 months of inactivity, an aggressive dormancy term worth understanding before you stop playing. If you're in Romania, where Frank Casino holds a genuine ONJN licence, it's a more credibly regulated choice than in markets relying solely on the Anjouan/Curacao licensing; either way, read the dormancy terms and keep documentation ready for any withdrawal dispute.
How we rated it
Bonuses & value (15%)7
Generous multi-deposit welcome package in Romania (up to RON 2,500 + 500 free spins across 3 tiers), clearly structured with a real local ONJN licence.
Casino (25%)6.3
Casino-only brand with a standard slots/table catalogue, active across Romania, Sweden, Malta and Sri Lanka.
Mobile & UX (10%)6
Standard casino platform, no notable UX differentiators found.
Trust & licensing (20%)4
Licensing entity is reported inconsistently across sources and markets (Hazarion N.V. vs Dama N.V. for Romania, plus an unresolved MGA claim) — a real transparency gap, compounded by a Below Average Casino.guru Safety Index (6.0/10). shows a term that ended on January 9, 2026 and is marked 'ASSESSMENT IN PROGRESS' on the Curacao Gaming Authority's register of 15 July 2026. That is a renewal under review, not a revocation and not a confirmed licence - so it neither earns credit nor justifies treating the operator as unlicensed. Curacao licence OGL/2024/369/0568, held by Hazarion N.V., shows a term that ended January 9, 2026 and is marked "Assessment in progress" - a renewal under review, which neither earns credit nor justifies treating the operator as unlicensed.
Payments & payouts (20%)3.5
Real, documented complaints of withdrawals approved but unpaid for 6+ days with no support response across multiple channels, plus a case of legitimate foreign-language (Portuguese) bank statements being rejected — effectively blocking a valid customer's withdrawal.
Customer support (10%)3.5
Documented complaints of inefficient support giving what reviewers describe as deliberate delays and fake promises during withdrawal disputes.
Quick facts
| Curacao licence | OGL/2024/369/0568 (Hazarion N.V.) - issued July 9, 2025, expiry January 9, 2026 - status 'Assessment in progress' per the CGA register of 15 July 2026 |
| Founded | Licensing entity varies by market |
| Owner | Hazarion N.V. (primary) / Dama N.V. (Romania, via Allyant Group) |
| Licensing | Anjouan + Curacao (Hazarion N.V.); Romania ONJN L1174332W000352 (Dama N.V.); MGA claimed by one source, unresolved |
| Safety rating | Casino.guru Below Average Safety Index 6.0/10 |
| Known issue | Withdrawals approved but unpaid 6+ days; foreign-language documents rejected; FULL balance deducted after 6-12 months inactivity |
| Casino | Standard slots/table catalogue |
| Markets | Romania, Sweden, Malta, Sri Lanka; Norway excluded (state monopoly) |
How we verified this
Frank Casino's licensing entity varies by source/market: Hazarion N.V. (Anjouan/Curacao) primarily, with Dama N.V. (Allyant Group subsidiary) cited for its Romanian ONJN licence (L1174332W000352) — a real multi-entity complexity, plus an unresolved MGA claim from one source. Casino.guru Below Average Safety Index (6.0/10). Documented complaints: withdrawals approved but unpaid for 6+ days, foreign-language bank statements rejected, and a notable full-balance-deduction policy after 6-12 months of account inactivity. Norway excluded (state monopoly). Welcome bonus varies; confirm the current offer on Frank Casino's own site. CURACAO LICENCE: OGL/2024/369/0568, held by Hazarion N.V., issued July 9, 2025, expiry January 9, 2026, status 'Assessment in progress' on the Curacao Gaming Authority register of 15 July 2026.
Where Frank Casino is licensed
Frank Casino appears on the official register in 5 countries. Highlighted countries have a full local review — pick yours for its welcome bonus and licence details.
Europe (4)
Asia (1)
About Frank Casino
Frank Casino is an online casino whose licensing entity is reported inconsistently across markets and sources: primarily Hazarion N.V. under Anjouan (Comoros) and Curacao licences, though its Romanian operation cites a licence (L1174332W000352) attributed to Dama N.V., a 2019-established subsidiary of Allyant Group. One source also claims an MGA licence, unresolved here. Casino.guru gives Frank Casino a Below Average Safety Index of 6.0/10. Documented, real complaints describe withdrawals marked approved but left unpaid for 6 or more days with no response across multiple support channels (email, Messenger, Telegram), and a case of legitimate Portuguese-language bank statements being rejected for not being in English, effectively blocking a valid customer's withdrawal. Notably, Frank Casino also has a policy of deducting a player's entire account balance after 6-12 months of account inactivity — an aggressive dormancy term that active or occasional players should understand upfront.
Frank Casino FAQ
What is this site's Curacao licence status?
Licence OGL/2024/369/0568, held by Hazarion N.V., issued July 9, 2025, expiry January 9, 2026. The Curacao Gaming Authority's register last updated 15 July 2026 records it as 'Assessment in progress'. Reading the register: Curacao issues many licences on six-month terms, and a lapsed term does not mean an operator is unlicensed - the register's STATUS column marks most of those 'Assessment in progress', meaning a renewal is being worked through. Some entries carry no end date at all and are recorded as indefinite. Judging by the dates alone, in either direction, gets it wrong. We are stating this precisely because we got it wrong earlier today: a parsing error made us attach another company's licence data to several brands, including telling readers that six operators held expired licences. None of the brands we checked is marked Expired. That claim has been removed and the scores restored.
Is Frank Casino safe and legit?
Treat Frank Casino with real caution outside Romania. Its licensing entity varies inconsistently by market and source, and Casino.guru gives it a Below Average Safety Index (6.0/10). In Romania specifically, it holds a genuine ONJN licence via Dama N.V./Allyant Group.
Does Frank Casino deduct my balance if I stop playing?
Yes — Frank Casino has a documented policy of deducting a player's entire account balance after 6 to 12 months of account inactivity. If you plan to take a break, withdraw your funds first.
Does Frank Casino have withdrawal problems?
Yes, documented ones. Reviews describe withdrawals marked as approved but left unpaid for 6+ days with no response across email, Messenger and Telegram, plus at least one case of legitimate foreign-language bank statements being rejected for not being in English.
What is the Frank Casino welcome bonus?
In Romania, Frank Casino offers a 3-deposit welcome package up to RON 2,500 plus 500 free spins (75% up to RON 1,000 + 200 FS; 50% up to RON 1,000 + 100 FS; 100% up to RON 500 + 100 FS), with 35x wagering on the cash bonus.
Who owns Frank Casino?
Frank Casino's ownership varies by source: primarily Hazarion N.V. (Anjouan/Curacao licensing), though its Romanian operation is licensed via Dama N.V., a subsidiary of Allyant Group established in 2019.