A rebrand of EUBET with a VERY LOW independent safety rating, an allegedly fake licence, and Trustpilot fake-review flags
Visit EU9 →EU9 welcome bonus in Malaysia
Here is the current EU9 welcome offer for players in Malaysia, where EU9 is licensed to operate. Bonus terms change and are set by EU9 for each market — always confirm the live offer on its own site. See every licensed betting site in Malaysia →
Pros
- Inherits some brand recognition from the formerly well-regarded EUBET name
- Headline welcome offers exist across Malaysia and Singapore
Cons
- Casino.guru states the posted operating licence appears to be FAKE — a serious, fundamental trust issue
- VERY LOW independent Safety Index (2.1/10)
- Trustpilot flagged the operator for fake reviews
- Documented pattern of accounts locked after a first successful withdrawal
- Deliberately high 30x wagering requirements creating withdrawal friction
- Heavily targets markets (Malaysia, Singapore, Indonesia) where online gambling is illegal for residents
Our verdict
EU9 is a rebrand of the previously well-known EUBET brand, operated by PSIFLE N.V. (Curacao), and this is one of the most seriously cautionary reviews in this entire dataset. Casino.guru independently assigns it a VERY LOW Safety Index (2.1/10) and states its posted operating licence appears FAKE upon examination — a fundamentally different and more serious problem than typical withdrawal-friction complaints seen elsewhere. Trustpilot separately flagged EU9 for fake reviews, undermining any positive sentiment found there. Documented player complaints include accounts locked immediately after a first successful withdrawal and deliberately high 30x wagering requirements. EU9 also heavily targets Malaysia, Singapore and Indonesia, where online gambling is illegal for residents. Given the alleged fake licence, very low independent safety rating, and fake-review flagging together, we recommend avoiding EU9 entirely rather than treating it as a higher-risk-but-usable option.
How we rated it
Casino (25%)5.5
Casino product covering Southeast Asian markets, formerly the well-known EUBET brand before its rebrand — but this brand history offers no protection given the serious issues found below.
Mobile & UX (10%)5
Functional platform inherited from the established EUBET brand, though this offers no assurance given the underlying trust findings.
Bonuses & value (15%)4
Headline offers exist (100% up to MYR 600, SGD 20 no-deposit) but come with high 30x wagering requirements that create deliberate withdrawal friction per multiple reviews.
Customer support (10%)2
Reports consistent with support facilitating account locks after successful withdrawals rather than resolving disputes.
Payments & payouts (20%)1.5
Documented, serious complaints of accounts locked immediately after a first successful withdrawal — a pattern consistent with an operator designed to avoid paying out, not an isolated dispute.
Trust & licensing (20%)1
Casino.guru independently states EU9's posted licence appears FAKE upon examination, and gives it a VERY LOW Safety Index (2.1/10). Trustpilot separately flagged the operator for fake reviews. This combination is a serious, credibility-undermining red flag, not routine caution.
Quick facts
| Founded | Launched as EUBET, September 2020, rebranded to EU9 |
| Owner | PSIFLE N.V. (Curacao) |
| Licensing | Claims Curacao E-gaming + PAGCOR licences — Casino.guru states the posted licence appears FAKE |
| Safety rating | Casino.guru VERY LOW Safety Index 2.1/10 — a serious red flag |
| Known issue | Alleged fake licence; Trustpilot fake-review flag; accounts locked after successful withdrawals; deliberate 30x wagering friction |
| Legal flag | Heavily targets Malaysia, Singapore, Indonesia — online gambling illegal for residents in these markets |
| Recommendation | Avoid — combination of alleged fake licence + very low safety rating + fake reviews is a serious, not routine, red flag |
Where EU9 is licensed
EU9 appears on the official register in 3 countries. Highlighted countries have a full local review — pick yours for its welcome bonus and licence details.
Asia (3)
About EU9
EU9 is a rebrand of EUBET, a previously well-known Southeast Asian betting brand launched in September 2020, now operated by PSIFLE N.V. under a claimed Curacao E-gaming licence and PAGCOR licence. This review carries a serious warning: Casino.guru independently assigns EU9 a VERY LOW Safety Index (2.1/10) and states that upon closer examination, its posted operating licence appears to be FAKE — a materially more serious finding than typical operator complaints. Trustpilot has separately flagged EU9 for breaching its review guidelines due to fake reviews, undermining confidence in any positive sentiment displayed there. Documented player complaints describe accounts being locked immediately after a first successful withdrawal, alongside deliberately high 30x wagering requirements that create withdrawal friction. EU9 heavily targets Malaysia, Singapore and Indonesia, all markets where online gambling is illegal for residents.
EU9 FAQ
Is EU9 safe and legit?
No — treat EU9 as unsafe. Casino.guru independently states its posted licence appears to be FAKE and gives it a VERY LOW Safety Index (2.1/10). Trustpilot separately flagged it for fake reviews. This combination is a serious red flag, and this review recommends avoiding EU9 entirely.
Does EU9 have a real gambling licence?
This is genuinely disputed. EU9 claims Curacao and PAGCOR licences, but independent reviewer Casino.guru states the posted licence appears fake upon examination — a serious concern that goes beyond typical licensing gaps seen at other offshore operators.
Does EU9 have withdrawal problems?
Yes, seriously. Documented complaints describe accounts being locked immediately after a player's first successful withdrawal, alongside deliberately high 30x wagering requirements that make cashing out difficult by design.
Is EU9 legal in Malaysia or Singapore?
No, generally not for residents. Online gambling is illegal in Malaysia, Singapore and Indonesia — EU9's three core target markets — adding real legal risk on top of the operator's serious trust issues.
What was EU9 called before?
EU9 is a rebrand of EUBET, a previously recognized Southeast Asian betting brand that launched in September 2020. The rebrand does not resolve the serious safety and licensing concerns documented for the current EU9 operation.