A Curacao-registered sportsbook/casino with a documented pattern of serious payout complaints on Trustpilot, offshore/unlicensed for Finland
Visit 18bet →Pros
- Broad sportsbook and casino product range (football, basketball, tennis, esports, live dealers, virtual sports)
- Some users report fast payouts and good promotions
Cons
- Documented Trustpilot pattern of denied payouts, in some cases not even returning original deposits
- Withdrawal requests reportedly left unprocessed for weeks after extensive, repeated document demands
- Bonus terms described by users as excessive, including a 5x rollover on non-bonus wins
- Could not independently confirm a specific, currently valid Curacao licence via the official register
- Offshore/unlicensed for Finland, where Veikkaus holds the state monopoly until 2027
Our verdict
18bet is a Curacao-registered sportsbook and casino operated by Mr N.V. Bellona, offering a broad range of sports and casino products. For Finland specifically, it operates as a non-state, offshore/unlicensed brand - Finland's Veikkaus state monopoly remains in place until a new licensing regime opens on 1 July 2027, so no locally regulated welcome bonus is available there. We found a real, documented pattern worth reporting directly from 18bet's 667 Trustpilot reviews: while some users do praise fast payouts and good promotions, a significant number report winning money and then being denied payout entirely - in some cases not even receiving their original deposits back - alongside extensive, repeated document requests (bank statements, ID, driver's licence) that leave withdrawal requests unprocessed for weeks, and rejected requests given without confirmation. Bonus terms are separately described by users as excessive, including a 5x rollover requirement applied even to non-bonus wins. We could not independently confirm a specific, currently valid Curacao licence number for this brand via the official register. Given this documented payout-complaint pattern combined with the unverified licence status, we recommend real caution here, particularly around large withdrawals.
How we rated it
Sportsbook & Casino (36%)6
A broad sportsbook and casino offering (football, basketball, tennis, esports, live in-play, slots, table games, live dealers, virtual sports), per operator marketing.
Customer support (18%)3.5
Documented Trustpilot complaints describe extensive, repeated document requests (bank statements, ID, driver's licence) with withdrawal requests left unprocessed for weeks - a real and recurring support-process failure pattern, not an isolated incident.
Bonuses & value (18%)3
No locally regulated welcome bonus for Finland, where the brand operates offshore ahead of the state monopoly's licensing regime opening in July 2027; documented user complaints elsewhere describe bonus terms as excessive (5x rollover, even on non-bonus wins).
Trust & licensing (27%)3
We could not independently confirm a specific, currently valid Curacao licence number via the official register, and Trustpilot shows a real, documented pattern of serious complaints: winnings denied with no payout (not even deposits returned), and rejected withdrawal requests without confirmation. Unlicensed/offshore for Finland specifically.
Welcome bonus
Quick facts
| Owner | Mr N.V. Bellona (Curacao-registered) |
| Trustpilot | 667 reviews, decidedly mixed - documented payout-denial and unprocessed-withdrawal complaints |
| Finland status | Non-state, offshore/unlicensed brand; Veikkaus monopoly until new licensing regime opens 1 July 2027 |
| Licence | Could not independently confirm a specific, currently valid Curacao licence number via the official register |
| Welcome bonus (Finland) | None locally regulated - offshore-only presence |
Where 18bet is licensed
18bet appears on the official register in 1 country — 1 for sports betting and 0 for casino. We only feature it in markets where it holds a licence to accept you.
Europe (1)
About 18bet
18bet is a Curacao-registered sportsbook/casino (Mr N.V. Bellona) with a broad sports/casino product range, but a documented pattern of serious payout and withdrawal-processing complaints on Trustpilot (667 reviews). We could not confirm a specific valid Curacao licence number. Offshore/unlicensed for Finland, where Veikkaus holds the state monopoly until 2027.
FAQ
Is 18bet licensed?
It is Curacao-registered (operated by Mr N.V. Bellona), but we could not independently confirm a specific, currently valid licence number via the official Curacao register.
Is 18bet safe?
Its 667 Trustpilot reviews are decidedly mixed - a real, documented pattern includes winnings denied with no payout, withdrawal requests left unprocessed for weeks after extensive document requests, and requests rejected without confirmation.
Is 18bet legal in Finland?
No - Finland's Veikkaus holds the state gambling monopoly until a new licensing regime opens on 1 July 2027; 18bet operates there as a non-state, offshore/unlicensed brand.
Does 18bet have payout problems?
Documented Trustpilot complaints describe denied payouts (including not receiving original deposits back), unprocessed withdrawal requests, and excessive document demands - a real pattern worth taking seriously.
Does 18bet offer a welcome bonus in Finland?
No locally regulated welcome bonus is available, since the brand operates offshore ahead of Finland's 2027 licensing regime.
