A long-established high-roller-focused casino with documented cases of unprocessed withdrawals and account lockouts
Visit 21Prive Casino →Pros
- Long-established brand (since 2014) with a broad classic-casino game selection
Cons
- Only a Curacao eGaming licence, a lighter regulatory tier
- Documented EUR600 withdrawal never processed, account locked for months
- Documented EUR487.50 withdrawal, fully documented, never received
- Complaints span multiple independent platforms (AskGamblers, Trustpilot, mOOgk, Resolver UK)
Our verdict
21Prive Casino is a long-established brand with a broad game selection, but we found serious documented cases of unprocessed withdrawals and months-long account lockouts that we consider a significant trust concern. Given this pattern across multiple independent complaint platforms, we'd recommend caution with 21Prive Casino and suggest thoroughly verifying its current withdrawal practices before depositing larger sums.
How we rated it
Sportsbook & casino (36%)6.5
A broad classic-casino game selection (baccarat, bingo, blackjack, craps, poker, roulette, slots, video poker) plus mobile and live dealer options, positioned toward high-value players.
Bonuses & value (18%)5
No locally regulated welcome bonus in Norway, a state monopoly market (Norsk Tipping / Norsk Rikstoto).
Trust & licensing (27%)1.5
Holds only a Curacao eGaming licence, a lighter regulatory tier; a documented case shows a EUR600 withdrawal never processed with the account subsequently locked for months - a serious account-integrity concern.
Support & reliability (18%)1
Multiple documented complaints describe delayed email responses, inconsistent live-chat information, and a fully documented EUR487.50 withdrawal never received. Complaints span AskGamblers, Trustpilot, mOOgk and Resolver UK.
Welcome bonus
Quick facts
| Owner/licence | Imperium Network Solutions Ltd; Curacao eGaming licence (also referenced as UK-registered) |
| Established | 2014 |
| Documented complaint 1 | EUR600 Neteller withdrawal (23 Nov 2022) never processed, account locked for months |
| Documented complaint 2 | EUR487.50 withdrawal, fully documented, never received |
| Norway | No locally regulated welcome bonus - state monopoly (Norsk Tipping / Norsk Rikstoto) |
About 21Prive Casino
21Prive Casino, established 2014, is operated by Imperium Network Solutions Ltd under a Curacao eGaming licence, positioned toward high-value players with a broad classic-casino game selection. It does not accept US players. We found serious documented withdrawal complaints: a EUR600 Neteller withdrawal from November 2022 was never processed, with the account subsequently locked for months; a fully documented EUR487.50 withdrawal was never received. Complaints appear across AskGamblers, Trustpilot, mOOgk and Resolver UK, describing delayed email responses and inconsistent live-chat information.
