SPA-licensed Brazilian sportsbook (Brilliant Gaming) whose Reclame Aqui reputation is currently SUSPENDED
Visit Afun →Pros
- Genuinely licensed under SPA/MF Ordinance No. 261, operated by a named company, Brilliant Gaming LTDA
- High Reclame Aqui response rate (99.7%) to logged complaints
Cons
- Reclame Aqui currently lists Afun's reputation status as SUSPENDED due to irregularities - a serious, formal flag beyond a simple low score
- Recurring complaints allege withheld withdrawal funds and account restrictions after deposits
- Specific allegations of game manipulation with claimed video evidence prepared for legal action
- No welcome bonus - a legal restriction across the whole regulated Brazilian market, and independent complaints separately allege promised promotions not honoured
Our verdict
Afun holds a genuine SPA/MF federal authorization (Ordinance No. 261) through its named operator, Brilliant Gaming LTDA - real regulatory standing, not an anonymous offshore shell. But we are not going to let that licensing headline stand in for the independent service record, which is genuinely concerning. Reclame Aqui - Brazil's dominant consumer-complaints platform, the same one that gave A247 its trust seal earlier this session - currently lists Afun's reputation status as SUSPENDED due to irregularities identified within and/or outside the platform. That is a serious, formal designation, distinct from simply having a mediocre score. Across 326 logged complaints, the recurring themes are specific and serious: withdrawal difficulties and withheld funds, account restrictions after deposits, promised bonuses not honoured, and allegations of game manipulation with claimants stating they have video evidence prepared for legal action. One fact worth weighing carefully rather than dismissing: the operator itself states that other platforms use similar or variant names that do not belong to its group, meaning some of these complaints may target unauthorized copycat sites rather than the licensed Afun brand. We could not independently verify which complaints, if any, actually concern impostor platforms versus the real one - which is exactly the kind of ambiguity that should make you double-check you are on the genuine, SPA-licensed afun.bet.br domain, and treat the SUSPENDED Reclame Aqui status as a real reason for caution regardless of which platform each individual complaint concerns.
How we rated it
Sportsbook & odds (36%)6
A licensed Brazilian sportsbook operated by Brilliant Gaming LTDA under its own SPA/MF authorization, part of the country's regulated betting market.
Bonuses & value (18%)5
No welcome or deposit bonus - banned for every licensed Brazilian operator under Lei 14.790/2023 from January 2025, with only loyalty rewards and free bets for existing customers. Independent complaints separately allege promised bonuses not being honoured, a distinct and more serious issue than the legal restriction itself.
Trust & licensing (27%)3.5
Genuinely authorized under SPA/MF Ordinance No. 261, operated by a named company, Brilliant Gaming LTDA. Marked down significantly for a serious independent finding: Reclame Aqui, Brazil's dominant consumer-complaints platform, currently lists Afun's reputation status as SUSPENDED due to irregularities identified within and/or outside the platform - a formal flag from the platform itself, not just a low score. The operator states some complaints may target unauthorized copycat sites using similar names, which we note as a real possibility but could not independently verify complaint-by-complaint.
Support & reliability (18%)3
326 logged Reclame Aqui complaints with recurring, specific themes: withdrawal difficulties and withheld funds, account restrictions after deposits, and allegations of game manipulation with claimed video evidence prepared for legal action. A 99.7% response rate exists, but response is not the same as resolution, and the SUSPENDED reputation status reflects deeper concerns than response speed alone.
Welcome bonus
Quick facts
| Owner | Brilliant Gaming LTDA |
| Licence | SPA/MF Ordinance No. 261, issued 7 February 2025 |
| Bonuses | None for new customers - banned by Lei 14.790/2023; only loyalty rewards/free bets for existing customers |
| Reclame Aqui status | SUSPENDED reputation - platform's own formal flag for irregularities, not just a low score; 326 complaints, 99.7% response rate |
| Recurring complaints | Withdrawal difficulties/withheld funds, unhonoured bonuses, account restrictions, allegations of game manipulation with claimed video evidence |
| Copycat warning | Operator states some similarly-named platforms are unauthorized and unrelated to Brilliant Gaming LTDA's group - we could not verify this complaint-by-complaint |
Where Afun is licensed
Afun appears on the official register in 1 country — 1 for sports betting and 1 for casino. We only feature it in markets where it holds a licence to accept you.
South America (1)
About Afun
Afun is a Brazilian sportsbook operated by Brilliant Gaming LTDA, authorized under SPA/MF Ordinance No. 261, issued 7 February 2025 - a genuine federal betting authorization. As with every licensed Brazilian operator, no welcome or deposit bonus is available since Lei 14.790/2023 banned them from January 2025. What matters more here: Reclame Aqui, Brazil's dominant independent complaints platform, currently lists Afun's reputation status as SUSPENDED due to irregularities identified within and/or outside the platform - a serious, formal designation, not merely a low numeric score. Across 326 logged complaints, recurring themes include withdrawal difficulties and withheld funds, promised bonuses not being honoured, account restrictions after deposits, and specific allegations of game manipulation with claimed video evidence being prepared for legal action. The operator itself states that some similarly-named platforms are unauthorized copycats unrelated to its group - a real possibility, though we could not independently verify which complaints, if any, actually concern the licensed brand versus impostor sites.
