One brand among many operated by Big Brazil Tecnologia e Loteria S.A. (also runs Betano, Superbet, Sportingbet) - real backing, middling Reclame Aqui score
Visit Apostar →Pros
- Operated by BIG BRAZIL TECNOLOGIA E LOTERIA S.A., the same licensed group behind Betano, Sportingbet and Caesars in Brazil
- Genuinely licensed under SPA/MF No. 246
Cons
- No welcome bonus - a legal restriction across the whole regulated Brazilian market
- Reclame Aqui score of 6.5/10 with customer service rated only 'regular' - middling relative to some sister brands and other reviewed operators
Our verdict
Apostar carries real corporate weight behind a relatively unassuming name: it is operated by BIG BRAZIL TECNOLOGIA E LOTERIA S.A. under SPA/MF licence No. 246, the same operator group and licence that covers well-known international brands like Betano, Sportingbet, Betboo and Caesars in Brazil. That is genuine regulatory and corporate substance, not a shell operation. The independent service record is more middling, though, and we are reporting it honestly rather than letting the strong corporate backing imply a better score than the data supports: Reclame Aqui gives Apostar 6.5 out of 10 across 468 complaints, a 93.2% response rate, and rates its customer service only 'regular' - weaker than some of its own sister brands and other Brazilian operators we have reviewed this session. As with every Brazilian-licensed operator, there is no welcome bonus to expect - Lei 14.790/2023 bans sign-up and deposit bonuses market-wide since January 2025, a regulatory fact rather than an Apostar-specific shortfall.
How we rated it
Trust & licensing (27%)7
Genuinely licensed under SPA/MF No. 246, held by a large, named, CNPJ-registered operator group that also runs Betano, Superbet and Sportingbet - real regulatory and corporate substance.
Sportsbook & odds (36%)6.5
Operated by BIG BRAZIL TECNOLOGIA E LOTERIA S.A., the same group behind well-known international brands Betano, Sportingbet and Caesars in Brazil - real corporate substance, even as a lesser-known name in the portfolio.
Support & reliability (18%)5.5
Reclame Aqui gives Apostar a middling 6.5/10 score across 468 complaints, a 93.2% response rate, and customer service rated 'regular' by consumers - a real but weaker service record than some sister brands or other Brazilian operators reviewed this session, despite the strong corporate backing behind it.
Bonuses & value (18%)5
No welcome or deposit bonus - Brazil's Lei 14.790/2023 bans these for every licensed operator from January 2025, with only loyalty rewards and free bets permitted for existing customers.
Welcome bonus
Quick facts
| Owner | BIG BRAZIL TECNOLOGIA E LOTERIA S.A. (CNPJ 41.590.869/0001-10) |
| Licence | SPA/MF No. 246, 7 February 2025 |
| Sister brands (same licence) | Betano, Superbet, MagicJackpot, Super, Rei do Pitaco, Pitaco, Rdp, Sportingbet, Betboo, Big, Caesars |
| Bonuses | None for new customers - banned by Lei 14.790/2023; only loyalty rewards/free bets for existing customers |
| Reclame Aqui score | 6.5/10, 468 complaints, 93.2% response rate, customer service rated 'regular' |
Where Apostar is licensed
Apostar appears on the official register in 1 country — 1 for sports betting and 0 for casino. We only feature it in markets where it holds a licence to accept you.
South America (1)
About Apostar
Apostar is one of several brands operated by BIG BRAZIL TECNOLOGIA E LOTERIA S.A. under a single SPA/MF licence (No. 246, 7 February 2025). This is a large operator group whose licence also covers well-known international betting brands - Betano, Sportingbet, Betboo, and Caesars among them - giving Apostar real corporate substance despite being a lesser-known name in the portfolio. As with every licensed Brazilian operator, no welcome or deposit bonus is available since January 2025. Independently, Reclame Aqui gives Apostar a middling 6.5 out of 10 score across 468 logged complaints, a 93.2% response rate, and customer service rated 'regular' by consumers - a genuine but weaker service record than some of its sister brands or other Brazilian operators reviewed this session, despite the strength of the corporate group behind it.
