SPA-licensed Brazilian sportsbook currently flagged 'Suspended' on Reclame Aqui, with a low 5.55/10 score and recurring non-payment complaints
Visit BateuBet →Pros
- Named, CNPJ-registered operator (EA Entretenimento e Esportes S.A./LTDA) appearing on SPA-authorized operator lists
- Near-100% complaint response rate on Reclame Aqui
Cons
- Reclame Aqui currently flags BateuBet's reputation status as 'Suspended' - a serious, specific red flag
- Low 5.55/10 average score across 529 rated complaints, only 61.1% resolution rate
- Recurring complaints of withheld withdrawals, uncredited casino winnings, and misleading advertising
- No welcome bonus - a legal restriction across the whole regulated Brazilian market
Our verdict
BateuBet is operated by a named, CNPJ-registered company, EA Entretenimento e Esportes S.A./LTDA, and appears on aggregator lists of Brazil's SPA-authorized operators - real regulatory context, even though we could not independently confirm the exact authorization ordinance number against the primary gov.br registry in this pass. We are not going to soften the most important finding here: Reclame Aqui currently marks BateuBet's reputation status as 'Suspended' - the platform's own flag for identified improper conduct, not a routine low score. That sits alongside a low 5.55 out of 10 average complaint rating, only a 61.1% resolution rate, and recurring individual complaints alleging withheld withdrawals, casino winnings never credited, and misleading advertising around promotions. As with every Brazilian-licensed operator, there is no welcome bonus to expect - Lei 14.790/2023 bans sign-up and deposit bonuses market-wide since January 2025. Given the active 'Suspended' reputation flag and the recurring non-payment complaints, we would treat this brand with real caution and recommend checking Reclame Aqui's current status directly before depositing.
How we rated it
Sportsbook & casino (36%)5
A Brazilian sportsbook and casino operator under EA Entretenimento e Esportes S.A./LTDA; specific odds coverage and game catalogue could not be independently confirmed.
Bonuses & value (18%)5
No welcome or deposit bonus - Brazil's Lei 14.790/2023 bans these for every licensed operator from January 2025, only loyalty rewards/free bets permitted for existing customers.
Trust & licensing (27%)1.5
Appears on SPA/MF authorized-operator aggregator lists, though the exact portaria number was not independently cross-checked against the primary gov.br registry. Critically, Reclame Aqui currently flags BateuBet's reputation status as 'Suspended' - its own designation for identified improper conduct - a serious, specific red flag rather than a routine complaint pattern.
Support & reliability (18%)1.5
Reclame Aqui shows a low 5.55/10 average score across 529 rated complaints, only 58.4% would do business again, and a 61.1% resolution rate. Recurring individual complaints allege withheld withdrawals, uncredited casino winnings, and misleading advertising - with complaint titles directly calling the platform non-paying and deceptive.
Welcome bonus
Quick facts
| Owner | EA Entretenimento e Esportes S.A./LTDA, CNPJ 53.570.592/0001-43 |
| Licence | Appears on SPA/MF authorized-operator aggregator lists; exact portaria number (2.090/2024 or 523/2025) not independently cross-checked |
| Reclame Aqui reputation status | 'Suspended' - Reclame Aqui's own designation for identified improper conduct |
| Reclame Aqui score | 5.55/10 across 529 rated complaints (Jan-Jun 2026), 1,437 total complaints, 58.4% would return, 61.1% resolution rate |
| Complaint themes | Withheld withdrawals, uncredited casino winnings, misleading advertising about promotions - complaint titles include 'platform doesn't pay' and 'deceptive advertising' |
| Bonuses | None for new customers - banned by Lei 14.790/2023; only loyalty rewards/free bets for existing customers |
Where BateuBet is licensed
BateuBet appears on the official register in 1 country — 1 for sports betting and 1 for casino. We only feature it in markets where it holds a licence to accept you.
South America (1)
About BateuBet
BateuBet is a Brazilian sportsbook and casino operated by EA Entretenimento e Esportes S.A./LTDA (CNPJ 53.570.592/0001-43), which appears on aggregator lists of operators authorized by Brazil's SPA/MF - though the exact authorization portaria number was not independently cross-checked against the primary gov.br registry in this pass. We want to flag a serious finding directly rather than soften it: Reclame Aqui currently marks BateuBet's reputation status as 'Suspended,' its own designation for identified improper conduct - a specific, material red flag distinct from an ordinary run of complaints. Consumer data backs this up: a low 5.55 out of 10 average score across 529 rated complaints, only 58.4% of users saying they would do business again, and a 61.1% resolution rate despite a near-100% response rate. Recurring individual complaints allege withheld withdrawals, casino winnings not being credited, and misleading advertising around promotions, with complaint titles directly calling the platform non-paying and deceptive. As with every licensed Brazilian operator, no welcome or deposit bonus is available since January 2025.
