SPA-licensed Brazilian sportsbook with a strong 9.0/10 Reclame Aqui score but recurring withdrawal-delay complaints
Visit Bet7k →Pros
- Named, CNPJ-registered operator (Ana Gaming Brasil S/A) with a strong 9.0/10 Reclame Aqui score and trust seal
- High complaint response and resolution rates (99.8%/~89-91%), with many positive fast-Pix-withdrawal reports
Cons
- Recurring complaints about withdrawal delays/refusals and disputed bonus terms
- SPA/MF authorization claim not independently cross-checked against the primary gov.br registry
- No welcome bonus - a legal restriction across the whole regulated Brazilian market
Our verdict
Bet7k is operated by Ana Gaming Brasil S/A, a named, CNPJ-registered company that also runs sister brands Bet Vera and Cassino Pix, and it claims SPA/MF authorization alongside a Curacao licence - real regulatory context, even though we could not independently confirm the exact authorization against the primary gov.br registry in this pass. Reclame Aqui backs this with a genuinely strong reputation: roughly 9.0 out of 10 with a trust seal, a 99.8% response rate, and a resolution rate around 89-91% across nearly 3,800 logged complaints. The recurring complaint pattern here centers on withdrawal friction - delays or refusals on saques, disputed bonus terms, and account restriction errors during cash-out - which we're naming directly even though the overall Reclame Aqui numbers are solid, since specific payout friction is exactly what a prospective depositor needs to know about. Plenty of positive testimonials cite fast Pix withdrawals too, so this reads as a generally reliable operator with a real, non-trivial minority of payout disputes rather than a systemic problem. As with every Brazilian-licensed operator, there is no welcome bonus to expect - Lei 14.790/2023 bans sign-up and deposit bonuses market-wide since January 2025. Overall, Bet7k's strong consumer-reputation numbers make it a reasonably trustworthy choice, with the usual expectation of occasional withdrawal-related friction common across this market.
How we rated it
Support & reliability (18%)7.5
Reclame Aqui: 99.8% response rate, 88.8-91.1% resolution rate, 8.19-8.47 average rating among evaluated complaints, 85-87.7% would do business again - a genuinely solid record. Recurring themes: withdrawal delays/refusals, disputed bonus terms, and account restriction errors during cash-out, alongside positive reports of fast Pix withdrawals.
Sportsbook & casino (36%)7
A licensed Brazilian sportsbook and casino operator under Ana Gaming Brasil S/A, part of a group also running Bet Vera and Cassino Pix, with Pix as the primary payment rail.
Trust & licensing (27%)7
Operated by a named, CNPJ-registered company claiming SPA/MF authorization (Portaria no. 322/2025), though not independently cross-checked against the primary gov.br registry in this pass. Reclame Aqui gives a strong 9.0/10 score with a trust seal.
Bonuses & value (18%)5
No welcome or deposit bonus - Brazil's Lei 14.790/2023 bans these for every licensed operator from January 2025, only loyalty rewards/free bets permitted for existing customers.
Welcome bonus
Quick facts
| Owner | Ana Gaming Brasil S/A, CNPJ 55.933.850/0001-34, Nova Lima, Minas Gerais |
| Licence | Claimed SPA/MF Portaria no. 322/2025 plus a pre-existing Curacao eGaming licence - not independently cross-checked against the primary gov.br registry |
| Reclame Aqui score | ~9.0/10 with trust seal, ~3,762 complaints, 99.8% response rate, 88.8-91.1% resolution rate |
| Complaint themes | Withdrawal (saque) delays/refusals, disputed bonus terms, account restriction errors during cash-out |
| Bonuses | None for new customers - banned by Lei 14.790/2023; only loyalty rewards/free bets for existing customers |
Where Bet7k is licensed
Bet7k appears on the official register in 1 country — 1 for sports betting and 1 for casino. We only feature it in markets where it holds a licence to accept you.
South America (1)
About Bet7k
Bet7k is a Brazilian sportsbook and casino operated by Ana Gaming Brasil S/A (CNPJ 55.933.850/0001-34), based in Nova Lima, Minas Gerais, with the same group reportedly also running the Bet Vera and Cassino Pix brands. It claims authorization under SPA/MF Portaria no. 322/2025 alongside a pre-existing Curacao eGaming licence, though we did not independently cross-check the exact authorization against the primary gov.br registry in this pass. Reclame Aqui gives Bet7k a strong score of roughly 9.0 out of 10, backed by a trust seal, a 99.8% complaint response rate, and a resolution rate around 89-91% across nearly 3,800 complaints - a genuinely solid consumer-reputation record. Recurring complaint themes include withdrawal delays or refusals, disputed bonus terms, and account restriction errors during cash-out, alongside positive testimonials citing fast Pix withdrawals - a real, specific friction pattern worth naming even against an otherwise strong overall score. As with every licensed Brazilian operator, no welcome or deposit bonus is available since January 2025.
