SPA-licensed Brazilian sportsbook (CDA Gaming LTDA) with RA1000 reputation status, alongside individual unadjudicated allegations of game manipulation and pay-to-remove complaints
Visit Betsul →Pros
- Genuine definitive SPA/MF licence valid through 2029
- RA1000 Reclame Aqui status with 100% response and 98.7% resolution rates
- Same-day PIX withdrawal transfers
Cons
- An individual complaint alleges questionable practices and payment offered to withdraw a complaint from the public record
- A separate individual complaint alleges game manipulation and account limitations
- No welcome/deposit bonus - prohibited under Brazilian licensing rules
Our verdict
Betsul holds a genuine definitive SPA/MF licence through 2029, operated by CDA Gaming LTDA since 2019, and its Reclame Aqui metrics are genuinely strong: RA1000 status, a 9.8/10 score, a 100% response rate, and 98.7% complaint resolution. We do want to name two individual, more serious allegations directly rather than let the strong aggregate numbers smooth them over: one complaint alleges the platform engages in questionable practices and offered payment in exchange for withdrawing a complaint from public record, and another alleges game manipulation combined with account limitations. Neither is independently adjudicated, and they sit in real tension with the otherwise strong reputation record. As with all Brazilian SPA-licensed operators, no welcome or deposit bonus is available. Given the genuine federal licence and strong aggregate reputation metrics against these specific unresolved individual allegations, we'd recommend Betsul as a generally solid option while suggesting extra caution and documentation around any dispute that arises.
How we rated it
Support & reliability (18%)8.5
RA1000 status on Reclame Aqui (top reputation tier), 9.8/10 score, 100% response rate, 98.7% resolution rate, and 98.5% would-do-business-again rate - a genuinely strong operational track record, alongside individual serious allegations we report directly.
Sportsbook & casino (36%)6.5
A federally licensed Brazilian sportsbook and casino operating since 2019, with same-day PIX transfers available.
Trust & licensing (27%)6.5
Genuine definitive SPA/MF licence (outorga 029/2024) valid through 2029 under a named operator (CDA Gaming LTDA). However, we found individual, unadjudicated allegations of game manipulation and pay-to-remove-complaint practices that stand in tension with the strong reputation metrics.
Bonuses & value (18%)3
No welcome/deposit bonus - prohibited for licensed operators in Brazil. Most complaints relate to bonus-related balance withdrawal, which generally resolves successfully.
Welcome bonus
Quick facts
| Owner | CDA Gaming LTDA (CNPJ 56.636.543/0001-54) |
| Licence | Definitive SPA/MF authorization (outorga 029/2024, Portaria no. 255/2025), valid through December 2029 |
| Reclame Aqui | RA1000 status, 9.8/10 score, 738 complaints, 100% response rate, 98.7% resolution rate, 98.5% would-do-business-again |
| Individual serious allegations | One complaint alleges questionable practices and payment offered to withdraw a complaint from the public record; another alleges game manipulation and account limitations |
| Bonuses | No welcome/deposit bonus - prohibited for licensed operators in Brazil |
Where Betsul is licensed
Betsul appears on the official register in 1 country — 1 for sports betting and 1 for casino. We only feature it in markets where it holds a licence to accept you.
South America (1)
About Betsul
Betsul is a Brazilian sportsbook and casino operated by CDA Gaming LTDA, operating since 2019 and holding a genuine definitive SPA/MF licence (outorga 029/2024, under Portaria SPA/MF no. 255/2025) valid through December 2029. On Reclame Aqui, Betsul holds RA1000 status - the platform's top reputation tier - with a 9.8/10 score across 738 complaints, a 100% response rate, a 98.7% resolution rate, and a 98.5% would-do-business-again rate among evaluators, a genuinely strong operational record. Most complaints relate to withdrawing bonus-related balances, which reviewers note generally resolves successfully, alongside some reports of withdrawal delays despite the platform offering same-day PIX transfers. We do want to name two individual, more serious allegations directly rather than let the strong aggregate metrics smooth them over: one complaint title alleges the platform engages in questionable practices and offers payment in exchange for a user withdrawing their complaint from the public record, and a separate complaint alleges game manipulation combined with account limitations. Neither allegation is independently adjudicated, and they stand in real tension with Betsul's otherwise strong RA1000 status - we report both directly rather than choose one signal over the other. As a Brazilian SPA-licensed operator, Betsul cannot offer welcome or deposit bonuses under current regulations.
