Brazilian sportsbook with a strong 8.4/10 Reclame Aqui record, though its specific SPA/MF licence details could not be independently confirmed
Visit Bolsa De Aposta →Pros
- Strong 8.4/10 Reclame Aqui rating with a verified trust seal
- High 98.5% complaint response rate and 84.6% resolution rate
- 85.6% of respondents say they would do business with the company again
- Compliant with Brazil's current no-bonus federal betting rules
Cons
- Specific operating company and SPA/MF licence number could not be independently confirmed
- Documented complaints of cancellation-market bets not resolved properly
- Reports of live markets/games disappearing mid-match and technical failures during active bets
- Match-time market suspensions reported to cause financial losses for some long-time customers
- No welcome/deposit bonus - prohibited under Brazilian licensing rules
Our verdict
Bolsa De Aposta presents a genuinely solid consumer-facing record: a strong 8.4/10 Reclame Aqui rating with a verified trust seal, a high complaint-response rate, and most complaints ultimately resolved. We do want to name directly that we could not independently confirm its specific SPA/MF licence number or operating company among Brazil's authorized operator list - its strict compliance with the no-bonus rule is consistent with licensed status, but this specific gap is worth knowing about. Documented complaints describe real operational friction: cancellation-market bets not resolved properly, live markets and games disappearing mid-match, technical failures during active betting, and match-time market suspensions that some long-time customers say caused meaningful losses. As with all Brazilian SPA-licensed operators, no welcome or deposit bonus is available. Given the strong Reclame Aqui track record against the unconfirmed specific licensing details and documented live-market complaints, we'd recommend a generally positive but attentive approach with Bolsa De Aposta, keeping an eye on live-market behavior during active bets.
How we rated it
Support & reliability (18%)7.5
Strong 8.4/10 Reclame Aqui rating with a verified trust seal, 98.5% complaint response rate, and 84.6% resolution rate. Documented complaints describe unresolved cancellation-market bets, technical site failures during bets, and match-time market suspensions.
Sportsbook & casino (36%)6.5
A Brazilian sportsbook with an active betting market, though documented complaints describe live markets becoming unavailable and games disappearing during matches.
Trust & licensing (27%)5.5
Compliant with Brazil's post-2025 no-bonus federal rule, consistent with a licensed operator, but we could not independently confirm the specific SPA/MF licence number or operating company among Brazil's ~70 authorized operators - a real transparency gap.
Bonuses & value (18%)3
No welcome/deposit bonus - prohibited for licensed operators in Brazil under Law 14.790/2023 Art. 29, effective since 1 January 2025.
Welcome bonus
Quick facts
| Owner/licence | Zero-trace - specific operating company and SPA/MF licence number not independently confirmed |
| Reclame Aqui | Strong 8.4/10 rating, verified trust seal, 273 complaints, 98.5% response rate, 84.6% resolution rate, 85.6% would use again |
| Documented complaints | Cancellation-market bets not resolved properly; live markets/games disappearing during matches; technical site failures during active bets; match-time market suspensions causing losses |
| Brazil bonus rules | No welcome/deposit bonus - prohibited under Law 14.790/2023 Art. 29 (SPA/MF), effective 1 January 2025 |
Where Bolsa De Aposta is licensed
Bolsa De Aposta appears on the official register in 1 country — 1 for sports betting and 0 for casino. We only feature it in markets where it holds a licence to accept you.
South America (1)
About Bolsa De Aposta
Bolsa De Aposta is a Brazilian sportsbook whose specific operating company and SPA/MF licence number we could not independently confirm among Brazil's roughly 70 currently authorized operators, despite targeted searches - a genuine transparency gap worth naming directly. That said, its strict compliance with Brazil's post-2025 ban on welcome and deposit bonuses (Law 14.790/2023 Art. 29) is consistent with operating as a licensed SPA/MF entity. On Reclame Aqui, Brazil's leading consumer complaint platform, Bolsa De Aposta holds a strong 8.4/10 rating with a verified trust seal, responding to 98.5% of its 273 logged complaints and resolving 84.6% of them, with 85.6% of respondents saying they would do business with the company again - a genuinely solid consumer-facing track record. Set against that, documented complaint themes include bets with cancellation-market conditions that were not resolved properly, live markets or games disappearing mid-match, technical site failures leaving customers unable to access their funds during active bets, and market suspensions during matches that some long-time customers say caused significant financial losses. As with all Brazilian SPA-licensed operators, no welcome or deposit bonus is available under current federal rules.
