A crypto casino with an extremely low 1.2 Casino.guru Safety Index after refusing to pay a player Casino.guru ruled fully in favor of
Visit Coins.Game →Pros
- Large game library (5,000+) from recognized providers
- Some Trustpilot reviewers report fast (30-minute) crypto withdrawals
Cons
- Extremely low 1.2 Casino.guru Safety Index with 319,249 black points
- Documented refusal to pay a player after Casino.guru ruled fully in their favor
- Multiple reports of accounts blocked immediately after winning
- Conflicting licensing information (Anjouan vs. Curacao cited across sources)
- KYC delays reported up to 15 days for high rollers, plus a strict VPN ban
Our verdict
We want to be very direct about Coins.Game: this is one of the most serious findings in this dataset. Casino.guru's independent review process ruled fully in a player's favor and found the casino had no valid reason to withhold their money - the casino refused to pay anyway, resulting in an extremely low 1.2 Safety Index and 319,249 black points, overwhelmingly from this single case. This sits alongside multiple Trustpilot reports of accounts blocked immediately after winning with unexplained verification failures. Given this documented refusal to honor an independent ruling in a player's favor, we'd recommend strong caution with Coins.Game and suggest avoiding it in favor of operators with a demonstrated record of honoring dispute resolutions.
How we rated it
Sportsbook & casino (36%)5
Over 5,000 games since its 2023 launch, plus sports betting and esports markets, though the operator has reportedly abandoned its primary community forums while tightening KYC enforcement.
Bonuses & value (18%)4
No welcome bonus in Lithuania or Iceland due to local law/state monopoly; reviews document KYC being triggered below the threshold the casino's own terms specify.
Support & reliability (18%)2
Multiple Trustpilot reviews describe accounts blocked immediately after winning with unexplained 'verification failed' messages, plus a strict VPN ban and KYC delays reported up to 15 days for high rollers.
Trust & licensing (27%)1
An extremely low 1.2 Casino.guru Safety Index with 319,249 black points, overwhelmingly driven by a single case where Casino.guru ruled fully in a player's favor and the casino refused to pay - one of the most severe complaint-resolution failures we've documented.
Welcome bonus
Quick facts
| Owner/licence | Royal Way Limited (Comoros), Anjouan licence ALSI-202410033-FI2 (valid through 27 Oct 2026); some sources conflictingly cite Curacao #365/JAZ |
| History | Launched 2023; 5,000+ games from providers including NetEnt, Pragmatic Play, and Evolution Gaming |
| Casino.guru | Extremely low 1.2 Safety Index; 319,249 black points, driven mainly by one case where the casino refused to pay after Casino.guru ruled fully in the player's favor |
| Documented complaints | Accounts blocked immediately after winning with unexplained 'verification failed' messages; strict VPN ban; KYC-related delays reported up to 15 days |
| Operator response | States it never blocks accounts due to winnings and that restrictions occur only under KYC/AML and Platform Rules |
| Lithuania / Iceland | No welcome bonus - Lithuania bans all gambling bonuses by law; Iceland is a state monopoly (Islensk Getspa) |
Where Coins.Game is licensed
Coins.Game appears on the official register in 2 countries — 0 for sports betting and 2 for casino. We only feature it in markets where it holds a licence to accept you.
Europe (2)
About Coins.Game
Coins.Game is a crypto casino and sportsbook launched in 2023, operated by Royal Way Limited (incorporated in Comoros) under an Anjouan licence (ALSI-202410033-FI2, valid through 27 October 2026), though some sources conflictingly reference a Curacao licence instead. We want to be very direct about one of the most serious findings we have documented in this dataset: Casino.guru gives Coins.Game an extremely low 1.2 Safety Index and has assigned it 319,249 black points, driven overwhelmingly by a single case where Casino.guru fully reviewed a player's complaint, ruled entirely in the player's favor, and found the casino had no valid reason to withhold the money - the casino then refused to pay, prompting Casino.guru to penalize it with 318,000 black points on that case alone. Trustpilot documents a further pattern: multiple reviewers report accounts blocked immediately after winning, with support citing 'verification failed' without providing proof or details, alongside a strict VPN ban and KYC-related delays reported up to 15 days for high rollers. The operator's public response states it never blocks accounts due to winnings and that restrictions occur only under KYC/AML and Platform Rules - we include this for balance without treating it as resolving the underlying pattern. In Lithuania and Iceland, no welcome bonus applies due to local law and the state gambling monopoly respectively.
