A genuinely established Belgian gaming group (since 1963) with a large physical and online footprint
Visit Golden Palace →Pros
- Genuinely established Belgian family business since 1963 - one of the more solidly documented operators in this market
- Large physical footprint: 40+ casinos, 5 betting agencies, 450+ employees
- Genuine Belgian Gaming Commission licence (B+ 3767)
- Independent 8.0/10 rating from Casino Rating Belgium
Cons
- AskGamblers complaints section covers deposit/account/bonus/withdrawal disputes - specific resolution rate not confirmed in this pass
- No welcome bonus - banned by Belgian regulation
Our verdict
Golden Palace is a genuinely established Belgian gaming group with nearly six decades of operating history, a large physical casino and betting-agency network, and a genuine Belgian Gaming Commission licence - one of the more solidly documented, trustworthy operators reviewed in this market. Given this strong, independently confirmed track record, we'd recommend Golden Palace with good confidence for Belgian players, noting only that the no-bonus market rule (a Belgian regulatory requirement, not a Golden Palace-specific limitation) applies here as it does across all licensed operators in the country.
How we rated it
Trust & licensing (27%)8
A genuine, long-established Belgian family business since 1963, market leader in gaming halls, holding Belgian Gaming Commission licence B+ 3767 - one of the most solidly documented operators reviewed in this market. Casino Rating Belgium independently rates it 8.0/10.
Sportsbook & casino (36%)7.5
A decade of sports betting hosting plus a large casino product, backed by 40+ physical Class B casinos, 5 betting agencies, and 3 online gaming sites (including Oria.be and Fortuna Casino) - a genuinely broad, established product.
Support & reliability (18%)6.5
AskGamblers hosts a dedicated complaints section covering deposit, account, bonus, and withdrawal issues, and Trustpilot shows a moderate review volume (approximately 313-390) - we could not confirm a specific resolution rate or complaint pattern in this pass.
Bonuses & value (18%)5
No welcome bonus - deposit and registration bonuses are prohibited in Belgium by the Belgian Gaming Commission since March 2020; only limited loyalty rewards and tournaments are allowed.
Welcome bonus
Quick facts
| Owner/licence | Golden Palace Group (since 1963); Belgian Gaming Commission licence B+ 3767 |
| Physical footprint | 40+ Class B casinos (Wallonia/Flanders), 5 betting agencies, 2 French casinos, 180 newspaper retail outlets, 450+ employees |
| Independent rating | Casino Rating Belgium: 8.0/10 |
| Reviews | Trustpilot ~313-390 reviews across regional pages; AskGamblers hosts a dedicated complaints section |
| Belgium | No welcome bonus - deposit/registration bonuses banned since March 2020; only limited loyalty/tournaments allowed |
Where Golden Palace is licensed
Golden Palace appears on the official register in 1 country — 1 for sports betting and 1 for casino. We only feature it in markets where it holds a licence to accept you.
Europe (1)
About Golden Palace
Golden Palace Group is a genuinely established Belgian family business, founded in 1963 and positioned as the country's gaming hall market leader. It operates over 40 physical Class B casinos across Wallonia and Flanders, 5 betting agencies, 2 French casinos, 3 online gaming sites, and 180 newspaper retail outlets, employing over 450 people. Its online sportsbook and casino operate under Belgian Gaming Commission licence B+ 3767. Casino Rating Belgium independently rates it 8.0/10, and it maintains a moderate Trustpilot review presence alongside an AskGamblers complaints section covering standard dispute categories.
