A dual MGA/UKGC-licensed casino from the same White Hat Gaming group as Huikee and Huippukasino, with a genuinely poor Trustpilot record
Visit Jackpot Village →Pros
- Genuine dual MGA and UKGC licensing
- Very large game library (~1,900 games, ~105 providers)
- AskGamblers shows only 3 complaints, all reportedly resolved
Cons
- Poor 1.5/5 Trustpilot score across 118 verified reviews, 74% one-star
- Documented case of a 143,000 NOK winner given only deposit vouchers instead of a withdrawal
- Same operator/licence as our Huikee and Huippukasino reviews - a related-brand cluster
- No locally regulated welcome bonus in Norway - offshore and unlicensed there
Our verdict
Jackpot Village holds genuine dual MGA/UKGC licensing and a very large game library, but we want to be direct about a real split: Trustpilot documents a poor 1.5/5 reputation with widespread withdrawal and account-freeze complaints, while AskGamblers shows a much cleaner record. It is also part of the same White Hat Gaming group as our Huikee and Huippukasino reviews. Given this combination of genuine licensing alongside a genuinely poor Trustpilot pattern, we'd recommend caution with Jackpot Village and suggest testing a small withdrawal before depositing larger sums.
How we rated it
Sportsbook & casino (36%)7
Roughly 1,900 games from about 105 providers - a very large library, with sister sites Jackpot Lounge, Jonny Jackpot and SpinYoo under the same group.
Bonuses & value (18%)5.5
100% up to $/EUR2,000 + 30 free spins welcome bonus per one source; no locally regulated bonus in Norway, a state monopoly market.
Trust & licensing (27%)3.5
Genuine dual MGA and UKGC licensing, but this is the same White Hat Gaming Limited licensee and MGA licence number found in our Huikee and Huippukasino reviews - a related-brand cluster. Weighed against the documented Trustpilot pattern below.
Support & reliability (18%)2
Trustpilot shows a poor 1.5/5 across 118 verified reviews with 74% giving 1-star ratings, citing withdrawal difficulties, account freezes and unresponsive support; one case describes a 143,000 NOK win with no withdrawal option, only deposit vouchers. AskGamblers, by contrast, lists only 3 complaints, all reportedly resolved.
Welcome bonus
Quick facts
| Owner/licence | White Hat Gaming Limited; MGA MGA/B2C/370/2017 and UKGC 52894 |
| Related-brand cluster | Same operator and MGA licence number as our Huikee and Huippukasino reviews |
| Founded | 2019 |
| Trustpilot | 1.5/5 across 118 verified reviews, 74% one-star, citing withdrawal difficulties and account freezes |
| Documented case | A player who won 143,000 NOK had no withdrawal option, only deposit vouchers |
| Norway | No locally regulated welcome bonus - Norway is a state monopoly (Norsk Tipping/Norsk Rikstoto); Jackpot Village operates offshore and unlicensed there |
Where Jackpot Village is licensed
Jackpot Village appears on the official register in 1 country — 0 for sports betting and 1 for casino. We only feature it in markets where it holds a licence to accept you.
Europe (1)
About Jackpot Village
Jackpot Village, founded 2019, is operated by White Hat Gaming Limited under a dual MGA and UKGC licence, offering roughly 1,900 games from about 105 providers. We want to flag this is the same operator and MGA licence number found in our Huikee and Huippukasino reviews - a genuine related-brand cluster. Despite the genuine dual licensing, Trustpilot shows a poor 1.5/5 across 118 verified reviews with 74% one-star ratings, citing withdrawal difficulties, account freezes and unresponsive support; one case describes a 143,000 NOK winner given only deposit vouchers instead of a withdrawal option. AskGamblers, by contrast, lists only 3 complaints, all reportedly resolved.
