A genuinely new (2026) Curacao-licensed casino (Goodwin N.V.) with unresolved complaints despite strong headline scores
Visit Lussurio →Pros
- Over 9,000 games from 100 providers
- 33 payment methods including cryptocurrencies
- 24/7 live chat support
- High AskGamblers CasinoRank and player rating
Cons
- SEVERE: 3 of 4 casino.guru complaints still opened/unresolved - account closure, confiscated winnings, delayed withdrawal, KYC struggles
- Unfair T&C clause requiring immediate withdrawal of bonus winnings after wagering
- Low withdrawal limits ($500/transaction, $1,000 daily cap), per AskGamblers
- Stark rating discrepancy between casino.guru (7.3/10, Fresh) and AskGamblers (8.6/10 CasinoRank)
- Genuinely new brand (2026) with a thin, mixed track record
- No welcome bonus in either Lithuania or Norway
Our verdict
We want to report the specific findings directly rather than defer to headline scores alone. Lussurio is operated by Goodwin N.V. under a Curacao licence, established 2026 - a genuinely new brand. Casino.guru documents 4 total complaints, with 3 STILL OPENED AND UNRESOLVED: account closure for alleged duplication, confiscated winnings, a disputed EUR1,200 delayed withdrawal, and KYC verification struggles, alongside an unfair T&C clause requiring immediate withdrawal of bonus winnings after meeting wagering requirements. AskGamblers, by contrast, gives Lussurio a much higher 8.6/10 CasinoRank and 9.7/10 player rating from 30 reviews, with only 1 (rejected) complaint - though it separately notes low withdrawal limits ($500 per transaction, $1,000 daily cap) and a slow withdrawal process despite claims of fast payouts. Given the brand's genuine newness and casino.guru's still-unresolved complaint count, we weight our trust assessment toward that specific, documented pattern rather than the more favorable aggregate scores. On a more neutral note, the platform offers over 9,000 games from 100 providers, 33 payment methods including cryptocurrencies, and 24/7 live chat support. Neither Lithuania nor Norway have a locally regulated welcome bonus available for this brand.
How we rated it
Casino (36%)7
Over 9,000 games from 100 providers, 33 payment methods including crypto, and 24/7 live chat, per both sources.
Customer support (18%)5.5
24/7 live chat in English, per both sources, though AskGamblers notes low withdrawal limits and a slow withdrawal process despite claims of fast payouts.
Trust & licensing (27%)3
A Curacao licence provides only baseline oversight. Casino.guru documents 4 complaints with 3 still opened/unresolved (account closure, confiscated winnings, delayed withdrawal, KYC struggles), plus an unfair T&C clause on bonus-winnings withdrawal timing. Given the brand's genuine newness (est. 2026), we weight toward this specific, unresolved complaint pattern despite AskGamblers' much higher aggregate scores.
Bonuses & value (18%)1
No welcome bonus - Lithuania bans all gambling bonuses by law since July 1, 2021, and Norway runs a state monopoly with no locally regulated offer available.
Welcome bonus
Quick facts
| Operator | Goodwin N.V. |
| Licence | Curacao Gaming Authority/Control Board |
| Founded | 2026 (genuinely new) |
| Complaint status | casino.guru: 3 of 4 complaints still opened/unresolved (account closure, confiscated winnings, delayed withdrawal, KYC) |
| Rating discrepancy | casino.guru 7.3/10 (Fresh) vs AskGamblers 8.6/10 CasinoRank & 9.7/10 player rating |
| Bonus status | No welcome bonus - LT ban since 2021-07-01; NO has no locally regulated offer |
Where Lussurio is licensed
Lussurio appears on the official register in 2 countries — 0 for sports betting and 2 for casino. We only feature it in markets where it holds a licence to accept you.
Europe (2)
About Lussurio
Lussurio (Goodwin N.V., Curacao-licensed, est. 2026) is a genuinely new brand with a stark rating discrepancy between sources and several still-unresolved complaints documented by casino.guru.
FAQ
Is Lussurio licensed?
Yes - it holds a Curacao licence, operated by Goodwin N.V., confirmed by both casino.guru and AskGamblers.
Is Lussurio safe?
Mixed - casino.guru documents 3 of 4 complaints still opened/unresolved, while AskGamblers gives it a much higher 8.6/10 CasinoRank.
Does Lussurio pay out winnings reliably?
Documented friction exists - a disputed EUR1,200 delayed withdrawal remains unresolved per casino.guru, and AskGamblers separately flags low withdrawal limits.
Who owns Lussurio?
Goodwin N.V., confirmed by both casino.guru and AskGamblers.
Does Lussurio have a welcome bonus?
No - Lithuania bans all gambling bonuses by law, and Norway has no locally regulated offer available.
