A Curacao-licensed casino (GALAKTIKA N.V., est. 2023, part of a 19-casino group) with corroborated withdrawal-delay complaints up to 31 days
Visit Monro Casino →Pros
- Genuine Curacao Gaming Authority licence, corroborated by two sources
- 70-81 game providers including NetEnt, Pragmatic Play, and Evolution Gaming
- High withdrawal limits (EUR125,000/month) and fast processing for successful transactions
- 24/7 live chat support
Cons
- Corroborated withdrawal delays up to 31 days, documented by both casino.guru and AskGamblers
- Excessive/repeated verification requests reported by both sources
- Part of a 19-interconnected-casino group with somewhat unfair T&C clauses, per casino.guru
- Limited responsible-gambling options, per casino.guru
- No welcome bonus - banned by Lithuanian law
- Restricted in certain countries, per AskGamblers
Our verdict
Monro Casino is operated by GALAKTIKA N.V. under a Curacao Gaming Authority licence (OGL/2024/169/0146), established 2023, corroborated by both casino.guru (Above Average 7.1 Safety Index) and AskGamblers (6.8/10 CasinoRank, 5.6/10 player rating). Both sources independently document a real, corroborated withdrawal-delay pattern - up to 31 days in some cases, per both - alongside excessive/repeated verification requests. casino.guru additionally documents account closures with trapped funds and notes the casino is part of a 19-interconnected-casino group with somewhat unfair T&C clauses, while AskGamblers separately notes a missing $20 deposit unresolved for two months and inconsistent VIP treatment for high-value players. On a more positive note, both sources confirm fast withdrawals for successful transactions, a large game library (70-81 providers including NetEnt, Pragmatic Play, and Evolution Gaming), high withdrawal limits (EUR125,000/month), and 24/7 live chat support. Lithuania's total ban on gambling bonuses since 1 July 2021 means no welcome offer is available regardless.
How we rated it
Casino (36%)7
70-81 game providers including NetEnt, Pragmatic Play, Evolution Gaming, and Nolimit City, per both sources, plus high withdrawal limits (EUR125,000/month).
Customer support (18%)5.5
24/7 live chat in English and Russian, per casino.guru, with a 21-hour average AskGamblers complaint response time - though limited responsible-gambling options are noted as a limitation.
Trust & licensing (27%)4.5
Genuine Curacao Gaming Authority licence corroborated by two sources (Above Average 7.1 casino.guru Safety Index, 6.8/10 AskGamblers CasinoRank), but both independently document withdrawal delays up to 31 days, excessive verification requests, and account closures with trapped funds. casino.guru also notes membership in a 19-interconnected-casino group and somewhat unfair T&C clauses.
Bonuses & value (18%)1
No welcome bonus - Lithuania has banned all gambling bonuses since 1 July 2021, per our own bonus data.
Welcome bonus
Quick facts
| Operator | GALAKTIKA N.V. |
| Licence | Curacao Gaming Authority (OGL/2024/169/0146) |
| Founded | 2023 |
| Corroborated finding | Withdrawal delays up to 31 days documented by both casino.guru and AskGamblers |
| Network | Part of a 19-interconnected-casino group, per casino.guru |
| Bonus status | No welcome bonus - Lithuania has banned all gambling bonuses since 1 Jul 2021 |
Where Monro Casino is licensed
Monro Casino appears on the official register in 1 country — 0 for sports betting and 1 for casino. We only feature it in markets where it holds a licence to accept you.
Europe (1)
About Monro Casino
Monro Casino (GALAKTIKA N.V., Curacao-licensed, est. 2023) is corroborated by two independent sources reporting withdrawal delays up to 31 days alongside a large game library and high withdrawal limits.
FAQ
Is Monro Casino licensed?
Yes - it holds a genuine Curacao Gaming Authority licence (OGL/2024/169/0146), corroborated by two independent sources.
Is Monro Casino safe?
Mostly - casino.guru rates it Above Average 7.1, and AskGamblers gives it 6.8/10, though both document corroborated withdrawal-delay complaints up to 31 days.
Does Monro Casino pay out winnings reliably?
With documented friction - both sources report withdrawal delays up to 31 days and excessive verification requests, though fast withdrawals are reported for successful transactions.
Who owns Monro Casino?
GALAKTIKA N.V., per casino.guru.
Does Monro Casino have a welcome bonus in Lithuania?
No - Lithuania has banned all gambling bonuses since 1 July 2021.
