PowerUp

We want to report the most severe findings possible directly. PowerUp, launched in 2022, has genuinely conflicting operator claims: casino.guru names the operator as Casolinia Group under a Comoros (Anjouan Gaming) licence, rating it High 8.5 with 48 documented complaints (28 resolved, 20 rejected). Most seriously, casino.guru documents a case where a player's self-exclusion request was reportedly overridden with bonus offers after 6 months - a significant responsible-gambling breach we flag directly. AskGamblers names a different operator, IGplay, under Anjouan/PAGCOR licences, rating it a strong 9.2 out of 10 from 41 reviews with 27 complaints (25 resolved), but corroborates a systemic pattern of withdrawal delays that contradict the casino's own stated 2-3 day processing timeline - specific documented cases ranged from 25 days to over a month. Additional concerns include no weekend withdrawals, a EUR7,000 monthly withdrawal cap, verification delays of two weeks or more, and one complaint describing 'hidden max cashout on bonus' terms not clearly displayed. We weight our trust and support assessment toward these specific, corroborated concerns rather than either platform's favorable headline score alone. On the positive side, the casino offers 115 game providers, 33 payment methods, and 24/7 live chat support in 15 languages. Given the documented self-exclusion breach and the severe withdrawal-delay pattern corroborated across both sources, we recommend caution with this brand. For Norway specifically, no locally regulated welcome bonus exists, since Norway runs a Norsk Tipping/Norsk Rikstoto state monopoly.