A small Curacao-licensed casino (GBL Solutions N.V., launched 2024) rated Below Average by casino.guru, with a documented passport-verification dispute over a EUR100 withdrawal
Visit Ritzo →Pros
- Genuine Curacao licence corroborated by two independent sources
- Decent slot selection from known providers
- Fast average complaint response time (5 hours, per AskGamblers)
- No unfair T&C rules found by casino.guru
Cons
- Casino.guru documents a very high value of withheld winnings relative to the casino's small size
- Documented case of alleged misunderstanding of Common Travel Area passport rules blocking a EUR100 withdrawal
- Restrictive withdrawal limits ($500/transaction via Skrill, EUR500/day)
- Reported 5-7 day payout waits despite a stated 24-hour processing goal
- One open complaint regarding account closure and delayed winnings
- No locally regulated welcome bonus available in Norway (state monopoly)
Our verdict
Ritzo is a small Curacao-licensed casino, launched in 2024 and operated by GBL Solutions N.V. (the same operator we identified for Rolling Slots), with genuine, independently corroborated licensing across both casino.guru and AskGamblers. Casino.guru rates it Below Average at 6.4, noting a very high value of withheld winnings in complaints relative to the casino's small size - 13 total complaints, 4 resolved, 8 rejected, and 1 still open regarding account closure and delayed winnings - though it found no unfair Terms and Conditions rules. AskGamblers independently corroborates the operator and licence, with a smaller complaint sample (2 total), but documents a specific and concerning case: the operator allegedly misunderstood Irish/UK passport requirements under the Common Travel Area agreement, creating verification barriers that blocked a player from withdrawing just EUR100. A separate report describes a restrictive $500-per-transaction Skrill withdrawal limit and 5-7 day payout waits, despite the operator's stated 24-hour processing goal. On the positive side, the casino offers a decent slot selection from known providers and a fast average complaint response time (5 hours, per AskGamblers). For Norway specifically, the market runs under a Norsk Tipping/Norsk Rikstoto state monopoly, so Ritzo operates offshore and unlicensed there, with any welcome bonus only available via its offshore .com site.
How we rated it
Casino (36%)5
A decent selection of slots from known providers, per AskGamblers, though a small operator with estimated annual revenues under EUR1 million.
Trust & licensing (27%)4
Genuine Curacao licence corroborated by both sources, and no unfair T&C found, but casino.guru documents a very high value of withheld winnings relative to the casino's small size.
Customer support (18%)3.5
Fast average complaint response (5 hours per AskGamblers), but a documented case where the operator allegedly misunderstood Common Travel Area passport rules, blocking a player's EUR100 withdrawal, plus restrictive withdrawal limits and 5-7 day payout waits.
Bonuses & value (18%)1
No locally regulated welcome bonus - Norway runs a Norsk Tipping/Norsk Rikstoto state monopoly; any bonus is only via the offshore .com site.
Welcome bonus
Quick facts
| Operator | GBL Solutions N.V. |
| Launched | 2024 |
| Licence | Curacao Gaming Authority |
| Casino.guru Safety Index | Below Average, 6.4 - high value of withheld winnings relative to size |
| Documented complaints | 13 total (casino.guru), 4 resolved/8 rejected/1 open; 2 total (AskGamblers) |
| Notable dispute | Alleged misunderstanding of Common Travel Area passport rules blocking a EUR100 withdrawal |
| Withdrawal limit | $500/transaction (Skrill), 5-7 day payout waits reported |
| Norway status | Offshore/unlicensed - Norsk Tipping/Norsk Rikstoto state monopoly; welcome bonus only via offshore .com site |
Where Ritzo is licensed
Ritzo appears on the official register in 1 country — 0 for sports betting and 1 for casino. We only feature it in markets where it holds a licence to accept you.
Europe (1)
About Ritzo
Ritzo (GBL Solutions N.V., launched 2024, Curacao-licensed) is rated Below Average by casino.guru, citing a high value of withheld winnings relative to its size; AskGamblers documents a specific passport-verification dispute that blocked a small withdrawal.
FAQ
Is Ritzo licensed?
Yes - it holds a genuine Curacao Gaming Authority licence, operated by GBL Solutions N.V., corroborated by two independent sources.
Is Ritzo safe?
Mixed - casino.guru rates it Below Average 6.4, citing a high value of withheld winnings relative to its size, though it found no unfair T&C rules.
Does Ritzo pay out winnings reliably?
Documented complaints describe delays of 5-7 days and one case where alleged passport-verification confusion blocked a EUR100 withdrawal.
Who owns Ritzo?
GBL Solutions N.V., which also operates Rolling Slots.
Does Ritzo have a welcome bonus in Norway?
Not a locally regulated one - Norway runs a Norsk Tipping/Norsk Rikstoto state monopoly. Any bonus is only via Ritzo's offshore .com site.
