A casino with no confirmed valid gambling licence - casino.guru states directly it has none, and a player who contacted PAGCOR was told the same and referred to law enforcement
Visit RoboCat →Pros
- Large operation with substantial estimated revenue
Cons
- SEVERE: no confirmed valid gambling licence - casino.guru states this directly
- SEVERE: a player who contacted PAGCOR directly was told RoboCat is not licensed and has been referred to Philippine law enforcement (30 Apr 2025)
- SEVERE: documented self-exclusion failure - a player's account remained accessible and received promotional emails months after a closure request, resulting in EUR3,300 in further losses
- 193 total documented complaints, over 100 unresolved/rejected
- Withdrawal delays lasting weeks to months
- Conflicting operator identity across review platforms
- 4 identified 'somewhat unfair' T&C clauses, including conditions that may allow winnings confiscation
Our verdict
We want to report the most severe findings possible directly. RoboCat, launched in 2024, has no confirmed valid gambling licence: casino.guru states plainly that RoboCat 'has not been granted any official gambling license,' naming the operator as Stellar Ltd (the same operator name we separately flagged for RTbet) and documenting 193 total complaints in its database - withdrawal delays lasting weeks to months, unresponsive customer support, and difficulty with account-closure requests. AskGamblers names a different operator entirely (NovaForce Ltd) and cites Anjouan Gaming Board and PAGCOR licences, but documents an even more serious finding that corroborates the underlying concern: a player who contacted PAGCOR directly was told RoboCat 'is not licensed or accredited' and is 'no longer allowed to operate legally in the Philippines' as of 30 April 2025, with PAGCOR referring the matter to the National Telecommunications Commission, Philippine National Police, and National Bureau of Investigation. AskGamblers also documents a specific, serious self-exclusion violation: a player who requested account closure in October 2025 due to gambling addiction still received promotional emails and could access the account in March 2026, resulting in EUR3,300 in further losses. We could not reconcile the two sources' conflicting operator/licence claims, but both independently point to the same severe conclusion - this operator lacks confirmed valid licensing and has documented failures to honor self-exclusion requests. Given the regulatory referral to Philippine law enforcement and the documented self-exclusion failures, we strongly recommend avoiding this brand. For Norway specifically, no locally regulated welcome bonus exists in any case, since Norway runs a Norsk Tipping/Norsk Rikstoto state monopoly.
How we rated it
Casino (36%)3
A large-revenue operation (over EUR20 million estimated annually per casino.guru), part of an 8-brand group, but with severe unresolved trust concerns.
Bonuses & value (18%)1
No locally regulated welcome bonus - Norway runs a Norsk Tipping/Norsk Rikstoto state monopoly; any bonus is only via the offshore .com site.
Customer support (18%)1
SEVERE: 193 total complaints documented (casino.guru), including a specific case of a player who requested self-exclusion for gambling addiction yet still received promotional emails and could access the account months later, losing EUR3,300.
Trust & licensing (27%)0.5
SEVERE: casino.guru states directly RoboCat holds no official gambling licence at all. Separately, a player who contacted PAGCOR directly was told RoboCat is not licensed or accredited and has been referred to Philippine law enforcement (NTC, PNP, NBI) as of 30 April 2025.
Welcome bonus
Quick facts
| Ownership discrepancy | Conflicting: Stellar Ltd (casino.guru) or NovaForce Ltd (AskGamblers) - unresolved |
| SEVERE finding | Casino.guru: no official gambling licence at all. AskGamblers: PAGCOR confirmed to a player it is not licensed, referred to Philippine law enforcement (30 Apr 2025) |
| Documented complaints | 193 total (casino.guru); 24 total (AskGamblers), 2-day avg response |
| Self-exclusion violation | Player requested closure Oct 2025 for gambling addiction; still accessible/emailed Mar 2026, EUR3,300 lost |
| Related brands | Linked to 7 other online casinos in the same group (casino.guru) |
| Norway status | Offshore/unlicensed - Norsk Tipping/Norsk Rikstoto state monopoly; welcome bonus only via offshore .com site |
Where RoboCat is licensed
RoboCat appears on the official register in 1 country — 0 for sports betting and 1 for casino. We only feature it in markets where it holds a licence to accept you.
Europe (1)
About RoboCat
RoboCat (launched 2024) has no confirmed valid gambling licence - casino.guru states this directly, and a player who contacted PAGCOR was told the same and that the case was referred to Philippine law enforcement. Documented self-exclusion failure caused a player EUR3,300 in further losses.
FAQ
Is RoboCat licensed?
No confirmed valid licence - casino.guru states directly it holds no official gambling licence, and a player who contacted PAGCOR was told the same, with the case referred to Philippine law enforcement.
Is RoboCat safe?
No - documented findings include no confirmed licence, 193 total complaints, and a self-exclusion failure that cost one player EUR3,300 in further losses.
Does RoboCat honor self-exclusion requests?
Documented evidence says no - one player requested closure for gambling addiction in October 2025 but the account remained accessible and received promotional emails in March 2026.
Who owns RoboCat?
Sources conflict - casino.guru names Stellar Ltd, AskGamblers names NovaForce Ltd. We could not independently resolve which is accurate.
Does RoboCat have a welcome bonus in Norway?
No - Norway runs a Norsk Tipping/Norsk Rikstoto state monopoly, so no locally regulated bonus is available.
