A Curacao-licensed casino (Fortuna Games N.V., launched 2023) rated Very Low by casino.guru - bottom 10% of all reviewed casinos, with a 'best avoid' recommendation
Visit Rollino →Pros
- Over 100 software providers and live dealer games
- Accepts cryptocurrency and e-wallets
Cons
- SEVERE: casino.guru rates it Very Low (0.6), bottom 10% of all reviewed casinos, explicit 'best avoid' recommendation
- 78 documented complaints with very high value of denied payouts
- Unfair T&C: account balances voided after under 1 year of inactivity
- Documented cancelled withdrawal requests and alleged false winnings claims
- Documented account closures following big wins
- Restrictive cashout limits (EUR500/day, EUR3,500/week, EUR15,000/month)
- No welcome bonus available (legally banned in Lithuania since 1 Jul 2021)
Our verdict
We want to report the most severe findings possible directly. Rollino, launched in 2023 and operated by Fortuna Games N.V. under a Curacao Gaming Authority licence (OGL/2024/112/0974), is rated a Very Low 0.6 Safety Index by casino.guru, which explicitly places it in the bottom 10% of all online casinos it has reviewed and recommends players 'best avoid' this casino. Casino.guru documents 78 total complaints with a very high value of denied payouts, unfair dormancy rules that void account balances after less than one year of inactivity, and common complaint themes of delayed or denied withdrawals, unresolved KYC issues, and account closures specifically following big wins. Independently, LCB.org corroborates the same Curacao licence and operator identity, rating Rollino 2.5 out of 5 stars (ranked 1,124 of 1,751 casinos reviewed), and documents a detailed complaint from a Canadian player alleging inexplicably cancelled withdrawal requests and false claims made about winnings derived from free spins, which that player rated 0.1 out of 5. For Lithuania specifically, all gambling bonuses have been legally banned since 1 July 2021, so no welcome bonus is available here regardless of the platform's own trust issues. Given the severity and consistency of these findings across two independent review platforms - a bottom-10% safety ranking and an explicit avoid recommendation from one, and a documented cancelled-withdrawal complaint from the other - we strongly recommend avoiding this brand.
How we rated it
Casino (36%)2
Over 100 software providers and live dealer games per LCB.org, but casino.guru ranks it in the bottom 10% of all online casinos reviewed.
Bonuses & value (18%)1
No welcome bonus is legally available - Lithuania's Gaming Law amendment bans all bonuses, free bets, and promotional incentives for licensed operators since 1 July 2021.
Customer support (18%)1
SEVERE: documented complaints on two independent platforms describe delayed/denied withdrawals, unresolved KYC issues, account closures following big wins, and at least one specific allegation of inexplicably cancelled withdrawal requests and false winnings claims.
Trust & licensing (27%)0.5
SEVERE: casino.guru rates it a Very Low 0.6 Safety Index, explicitly recommending players 'best avoid' this casino, citing unfair dormancy rules that void balances after under a year of inactivity and a very high value of denied payouts across 78 complaints.
Welcome bonus
Quick facts
| Operator | Fortuna Games N.V. |
| Launched | 2023 |
| Licence | Curacao Gaming Authority, OGL/2024/112/0974 |
| Casino.guru Safety Index | Very Low, 0.6 - bottom 10% of all reviewed casinos, 'best avoid' recommendation |
| LCB.org rating | 2.5/5 stars, ranked 1,124 of 1,751 casinos |
| Documented complaints | 78 total (casino.guru); cancelled withdrawals and false free-spin claims alleged (LCB.org) |
| Unfair T&C | Account balances voided after under 1 year of inactivity |
| Lithuania status | No welcome bonus - all gambling promotions legally banned since 1 Jul 2021 |
Where Rollino is licensed
Rollino appears on the official register in 1 country — 0 for sports betting and 1 for casino. We only feature it in markets where it holds a licence to accept you.
Europe (1)
About Rollino
Rollino (Fortuna Games N.V., launched 2023, Curacao-licensed) is rated Very Low by casino.guru, in the bottom 10% of all reviewed casinos with an explicit 'best avoid' recommendation, corroborated by LCB.org's documented complaint of cancelled withdrawals and false winnings claims.
FAQ
Is Rollino licensed?
Yes - it holds a genuine Curacao Gaming Authority licence (OGL/2024/112/0974), but this does not offset its Very Low safety rating.
Is Rollino safe?
No - casino.guru rates it Very Low (0.6), places it in the bottom 10% of all reviewed casinos, and explicitly recommends players 'best avoid' it.
Does Rollino pay out winnings reliably?
No - documented complaints describe a very high value of denied payouts, cancelled withdrawal requests, and account closures following big wins.
Who owns Rollino?
Fortuna Games N.V.
Does Rollino have a welcome bonus in Lithuania?
No - Lithuania has banned all gambling promotions for licensed operators since 1 July 2021.
