A newly launched (2025) casino with conflicting operator identity and licensing claims across review platforms - one source states it holds no gambling licence at all
Visit Roostino →Pros
- Excellent selection of payment methods, including cryptocurrencies and e-wallets
- 24/7 live chat support
- Verification process completed within 1-5 days, per AskGamblers
Cons
- SIGNIFICANT: casino.guru states directly that Roostino holds no licence from any gambling regulatory authority
- Conflicting operator identity and licensing claims across review platforms, unresolved
- Documented complaints of delayed withdrawals, account blocking, and unexpected winnings caps
- Specific allegation of wrongful fund confiscation under undisclosed bonus conversion terms
- Restrictive withdrawal windows (no evening/weekend withdrawals, EUR500/transaction limit)
- No locally regulated welcome bonus available in Norway (state monopoly)
Our verdict
We want to report a genuine transparency concern about Roostino directly. Casino.guru's review names the operator as Outreach Marketing Ltd and states plainly that Roostino 'has not been granted a license by any gambling regulatory authority' - a serious finding, reflected in its Below Average 6.0 Safety Index and 4 documented unfair Terms and Conditions clauses. AskGamblers, however, names an entirely different operator ('SOCIEDAD DE RESPONSABILIDAD LIMITADA') and cites a Costa Rica gambling licence. We could not reconcile this conflict and report it honestly rather than assert either claim as definitive, while weighting our own trust assessment toward casino.guru's more serious, directly-stated no-licence finding. Both platforms document real payment concerns: casino.guru logs 9 total complaints (though 0 remain unresolved) involving disputed amounts from EUR500 to EUR12,669, citing delayed withdrawals, account blocking, and unexpected winnings caps; AskGamblers separately documents one unresolved complaint involving EUR1,500, where a player alleges funds were wrongfully confiscated after wagering bonus funds, with undisclosed conversion terms applied. For Norway specifically, the market runs under a Norsk Tipping/Norsk Rikstoto state monopoly, so Roostino operates offshore and unlicensed there too, with any welcome bonus only available via its offshore .com site. Given the conflicting operator/licensing claims and the documented payment-related complaints, we recommend caution with this brand.
How we rated it
Casino (36%)5.5
Accepts cryptocurrencies and multiple e-wallets with 24/7 live chat, per AskGamblers, though it's a small, newly launched operator with under EUR1 million estimated annual revenue.
Customer support (18%)3
24/7 live chat available, but documented complaints describe delayed withdrawals, account blocking, unexpected winnings caps, and a specific allegation of wrongful fund confiscation under undisclosed bonus conversion terms.
Trust & licensing (27%)2
SIGNIFICANT CONCERN: casino.guru states directly that Roostino has not been granted a licence by any gambling regulatory authority, while AskGamblers separately claims a Costa Rica licence and a different operator name entirely - we could not reconcile this conflict and weight toward the more serious no-licence finding.
Bonuses & value (18%)1
No locally regulated welcome bonus - Norway runs a Norsk Tipping/Norsk Rikstoto state monopoly; any bonus is only via the offshore .com site, unregulated in Norway. Documented complaints also describe unclear bonus conversion policies.
Welcome bonus
Quick facts
| Ownership discrepancy | Conflicting: Outreach Marketing Ltd or SOCIEDAD DE RESPONSABILIDAD LIMITADA - unresolved |
| Licensing discrepancy | No licence at all (casino.guru) vs Costa Rica licence (AskGamblers) - unresolved, weighted toward no-licence finding |
| Casino.guru Safety Index | Below Average, 6.0 |
| Documented complaints | 9 total (casino.guru), disputed amounts EUR500-EUR12,669; 1 unresolved EUR1,500 confiscation complaint (AskGamblers) |
| Norway status | Offshore/unlicensed - Norsk Tipping/Norsk Rikstoto state monopoly; welcome bonus only via offshore .com site |
Where Roostino is licensed
Roostino appears on the official register in 1 country — 0 for sports betting and 1 for casino. We only feature it in markets where it holds a licence to accept you.
Europe (1)
About Roostino
Roostino (launched 2025) has genuinely conflicting operator identity and licensing claims across review platforms - casino.guru states it holds no gambling licence at all, while AskGamblers names a different operator and a Costa Rica licence. Documented withdrawal/confiscation complaints on both platforms.
FAQ
Is Roostino licensed?
Claims conflict: casino.guru states directly it holds no licence from any gambling regulatory authority, while AskGamblers cites a Costa Rica licence. We could not reconcile this and weight toward the more serious no-licence finding.
Who owns Roostino?
Sources conflict - casino.guru names Outreach Marketing Ltd, AskGamblers names SOCIEDAD DE RESPONSABILIDAD LIMITADA. We could not independently resolve which is accurate.
Is Roostino safe?
Casino.guru rates it Below Average 6.0, citing 4 unfair T&C clauses and a direct no-licence finding; documented complaints on both platforms describe payment and confiscation issues.
Does Roostino confiscate winnings?
A documented AskGamblers complaint alleges EUR1,500 in bonus-wagered funds were wrongfully confiscated under undisclosed conversion terms.
Does Roostino have a welcome bonus in Norway?
Not a locally regulated one - Norway runs a Norsk Tipping/Norsk Rikstoto state monopoly. Any bonus is only via Roostino's offshore .com site.
