A Curacao/Estonia-licensed casino (FarUp Entertainment N.V., est. 2023) with a SERIOUS documented responsible-gambling complaint alongside otherwise mixed player feedback
Visit Shotz Casino →Pros
- Genuine Curacao Gaming Authority and Estonia licensing
- High 8.2 casino.guru Safety Index
- Positive player reports of fast cashouts (12-24 hours) and smooth verification
Cons
- SERIOUS: formal documented complaint alleging failure to honor a player's known self-exclusion history, EUR3,680 refund sought, delayed investigation
- Documented withdrawal delays (up to ~1 week in one case)
- Documented account-deletion dispute over card ownership
- No locally regulated welcome bonus available in Norway (state monopoly)
Our verdict
Shotz Casino was created in 2023, operated by FarUp Entertainment N.V., and holds licences from the Curacao Gaming Authority and Estonia. Casino.guru rates it a High 8.2 Safety Index, and many players describe a user-friendly platform with fast cashouts (12-24 hours) and smooth verification. However, we want to report a serious finding directly: a formal complaint on AskGamblers alleges that a player from Finland, with a documented history of self-exclusion from other casinos, was not intervened with by Shotz.com despite risky gambling behavior, and sought a refund of EUR3,680 in deposited funds, citing a delayed investigation and a lack of responsible-gambling tools. This is a serious player-protection concern that we weight heavily, separate from the casino's otherwise genuine licensing and generally positive safety score. Additional documented complaints describe withdrawal delays (one case unresolved for nearly a week) and an account-deletion dispute over card ownership. For Norway specifically, the market runs under a Norsk Tipping/Norsk Rikstoto state monopoly, so Shotz Casino operates offshore and unlicensed there, with any welcome bonus only available via its offshore .com site, not regulated for Norwegian users. Given the seriousness of the responsible-gambling complaint, we recommend caution with this brand, particularly for anyone relying on self-exclusion protections.
How we rated it
Casino (36%)6
A user-friendly casino with good game selection and generally fast cashouts (12-24 hours) per positive player feedback.
Customer support (18%)4
Mixed - some players report smooth verification and fast cashouts, others document withdrawal delays and an account-deletion dispute over card ownership, plus a delayed investigation into the responsible-gambling complaint.
Trust & licensing (27%)2
SERIOUS: a formal documented complaint alleges the casino failed to intervene during risky gambling behavior for a player with a known self-exclusion history elsewhere, seeking a EUR3,680 refund - a serious responsible-gambling failure we weight heavily despite genuine Curacao/Estonia licensing and a High 8.2 casino.guru score.
Bonuses & value (18%)1
No locally regulated welcome bonus - Norway runs a Norsk Tipping/Norsk Rikstoto state monopoly; any bonus (tiered up to NZ$1,000 elsewhere) is only via the offshore .com site, unregulated in Norway.
Welcome bonus
Quick facts
| Operator | FarUp Entertainment N.V. |
| Established | 2023 |
| Licences | Curacao Gaming Authority, Estonia |
| Casino.guru Safety Index | High, 8.2 |
| SERIOUS finding | Formal complaint: failed to honor known self-exclusion history, EUR3,680 refund sought |
| Other documented complaints | Withdrawal delays (up to ~1 week), account-deletion dispute over card ownership |
| Positive reports | 12-24 hour cashouts, smooth verification for other players |
| Norway status | Offshore/unlicensed - Norsk Tipping/Norsk Rikstoto state monopoly; welcome bonus only via offshore .com site |
Where Shotz Casino is licensed
Shotz Casino appears on the official register in 1 country — 0 for sports betting and 1 for casino. We only feature it in markets where it holds a licence to accept you.
Europe (1)
About Shotz Casino
Shotz Casino (FarUp Entertainment N.V., est. 2023, Curacao/Estonia-licensed, casino.guru High 8.2) has a SERIOUS formal complaint alleging failure to honor a player's known self-exclusion history, plus withdrawal-delay and account-deletion disputes, despite otherwise positive cashout-speed feedback.
FAQ
Is Shotz Casino licensed?
Yes - it holds genuine licences from the Curacao Gaming Authority and Estonia.
Is Shotz Casino safe?
Casino.guru rates it a High 8.2 Safety Index, but a formal AskGamblers complaint alleges the casino failed to honor a player's known self-exclusion history - a serious responsible-gambling concern.
Does Shotz Casino respect self-exclusion?
A documented complaint alleges it did not intervene for a player with a known self-exclusion history from other casinos, despite risky gambling behavior.
Who owns Shotz Casino?
FarUp Entertainment N.V., established in 2023.
Does Shotz Casino have a welcome bonus in Norway?
Not a locally regulated one - Norway runs a Norsk Tipping/Norsk Rikstoto state monopoly. Any bonus is only via Shotz Casino's offshore .com site.
