A casino with genuinely conflicting operator and licensing claims across sources, plus a documented concern about self-exclusion responsiveness
Visit SilverPlay →Pros
- Generally positive coverage on professional review sites (casino.guru, AskGamblers)
- Solid game and payment selection, per independent review
- 'Layout and games are fantastic' per positive Trustpilot feedback
Cons
- SIGNIFICANT: conflicting operator claims across sources (NewEra B.V. vs Bellona Group)
- Conflicting licensing jurisdiction claims (Anjouan, Antillephone N.V., Curacao)
- Documented Trustpilot complaint about account-closure procedures
- Concern flagged about responsiveness to self-exclusion requests
- No locally regulated welcome bonus available in Finland (state monopoly)
Our verdict
We want to report a genuine transparency concern about SilverPlay directly. We found conflicting claims across independent sources about who operates it: one names NewEra B.V., another names Bellona Group. Licensing claims also conflict - Anjouan Gaming (Comoros), Antillephone N.V., and Curacao are each named across different sources - and we could not reconcile these discrepancies, so we report them honestly rather than assert a single answer. Professional review sites like casino.guru and AskGamblers generally recommend SilverPlay, citing a solid game and payment selection. On Trustpilot, feedback is mixed across two separate listings: one has only a single review, while another shows 145 reviews including at least one detailed complaint specifically about account-closure procedures, with concerns raised about the platform's responsiveness to self-exclusion requests - a player-protection concern we flag given how serious similar findings have proven at other brands we've reviewed. For Finland specifically, the market runs under a Veikkaus state monopoly, with other operators' licensing not opening until 1 July 2027, so SilverPlay operates offshore and unlicensed there, with any welcome bonus only available via its offshore .com site, not regulated for Finnish users. Given the conflicting operator/licensing claims and the self-exclusion responsiveness concern, we recommend caution with this brand.
How we rated it
Casino (36%)6.5
Professional review sites (casino.guru, AskGamblers) generally recommend it, citing a solid game and payment selection.
Customer support (18%)3.5
Trustpilot is mixed, with a detailed documented complaint about account-closure procedures and a concern flagged specifically about responsiveness to self-exclusion requests.
Trust & licensing (27%)3
SIGNIFICANT CONCERN: conflicting operator claims (NewEra B.V. vs Bellona Group) and conflicting licensing jurisdiction claims (Anjouan, Antillephone N.V., Curacao) across sources that we could not reconcile.
Bonuses & value (18%)1
No locally regulated welcome bonus - Finland runs a Veikkaus state monopoly (other licensing opens 1 Jul 2027); any bonus is only via the offshore .com site, unregulated in Finland.
Welcome bonus
Quick facts
| Ownership discrepancy | Conflicting: NewEra B.V. or Bellona Group - unresolved |
| Licensing discrepancy | Conflicting: Anjouan Gaming, Antillephone N.V., or Curacao - unresolved |
| Professional review sentiment | Generally positive (casino.guru, AskGamblers) - solid game/payment selection |
| Trustpilot | Mixed across two listings; 145-review listing includes account-closure and self-exclusion-responsiveness concerns |
| Finland status | Offshore/unlicensed - Veikkaus state monopoly; welcome bonus only via offshore .com site |
Where SilverPlay is licensed
SilverPlay appears on the official register in 1 country — 1 for sports betting and 0 for casino. We only feature it in markets where it holds a licence to accept you.
Europe (1)
About SilverPlay
SilverPlay has genuinely conflicting operator claims (NewEra B.V. vs Bellona Group) and licensing claims (Anjouan/Antillephone/Curacao) across sources. Professional reviews are generally positive, but Trustpilot documents an account-closure complaint and a self-exclusion-responsiveness concern.
FAQ
Who owns SilverPlay?
Sources conflict - one names NewEra B.V., another names Bellona Group. We could not independently resolve which is accurate.
Is SilverPlay licensed?
Claims conflict across sources - Anjouan Gaming, Antillephone N.V., and Curacao are each named. We could not reconcile this discrepancy.
Is SilverPlay safe?
Professional review sites are generally positive, but Trustpilot documents an account-closure complaint and a concern about self-exclusion responsiveness.
Does SilverPlay respect self-exclusion requests?
A Trustpilot review raises concerns about responsiveness to self-exclusion requests, which we flag as a specific player-protection concern.
Does SilverPlay have a welcome bonus in Finland?
Not a locally regulated one - Finland runs a Veikkaus state monopoly, with other operator licensing not opening until 1 July 2027.
