6/10 ★★★☆☆ Editorial score How we rate →

A Dama N.V. casino (sibling of LevelUp/Winz) with a High casino.guru Safety Index, though AskGamblers documents a real pattern of withdrawal delays and KYC friction

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Pros

  • Established Dama N.V. group backing (sibling of LevelUp, Winz)
  • High 8.4 casino.guru Safety Index with a low withheld-winnings value relative to size
  • Multi-jurisdiction licensing (Curacao, Anjouan, New Brunswick/Tobique)
  • Responsive live chat and user-friendly interface praised by many

Cons

  • 150+ documented AskGamblers complaints, led by withdrawal delays
  • Documented KYC friction and bonus disputes
  • Specific case of a withdrawal cancelled for 5 days with repeated excuses
  • Bank transfers can take up to 5 working days
  • Offshore/unlicensed for Norway, where the state holds the gambling monopoly

Our verdict

Spin Samurai launched in 2020 and is owned by Dama N.V. - the same large Curacao-based group behind sibling casinos LevelUp and Winz. It holds a consistent Curacao licence (8048/JAZ, renewed since 2016), alongside a secondary Anjouan (Comoros) licence per 2026 listings and New Brunswick (Tobique Gaming Commission) licensing for certain markets. casino.guru gives it a High 8.4 Safety Index, noting a very low value of withheld winnings in complaints relative to its size, with only 1 direct complaint in their database. That said, we want to report a real, documented pattern directly: across more than 150 recent AskGamblers complaints, withdrawal delays are the biggest issue, followed by KYC friction and bonus disputes. One specific case involved an Australian player facing repeated excuses over a withdrawal request cancelled for 5 days, citing payment-method restrictions and technical problems. Balanced against this, other reviewers report fast experiences - one specific case of an e-wallet withdrawal completed within 20 minutes - alongside a user-friendly interface, smooth mobile experience, and responsive live chat support. E-wallet payments typically complete within 24 hours, while bank transfers can take up to 5 working days. For Norway specifically, Spin Samurai operates as a non-state, offshore/unlicensed brand, since Norsk Tipping and Norsk Rikstoto hold the state gambling monopoly there, so no locally regulated welcome bonus is available. Given the established Dama N.V. backing, genuine multi-jurisdiction licensing, and High casino.guru rating, balanced against the documented withdrawal-delay pattern in independent complaint data, we consider Spin Samurai a reasonably solid choice with some caution warranted around withdrawal timing.

How we rated it

Casino (36%)7

A broad game lobby from the established Dama N.V. group, with a user-friendly interface and smooth mobile experience praised by reviewers.

Trust & licensing (27%)7

A consistent Curacao licence (8048/JAZ, renewed since 2016) alongside secondary Anjouan and New Brunswick licensing; casino.guru gives a High 8.4 Safety Index with a low complaint count relative to size.

Customer support (18%)5.5

Responsive live chat praised by many, but across 150+ AskGamblers complaints, withdrawal delays are the leading documented issue, followed by KYC friction and bonus disputes - including a specific case of a withdrawal cancelled for 5 days with repeated excuses.

Bonuses & value (18%)3

No locally regulated welcome bonus for Norway, where the brand operates offshore; a generous-looking welcome bonus is advertised elsewhere per operator marketing.

Welcome bonus

Casino welcome bonusNo locally regulated welcome bonusSpin Samurai operates offshore/unlicensed for Norway, where Norsk Tipping and Norsk Rikstoto hold the state gambling monopoly, so no locally regulated welcome bonus is available. A generous-looking welcome bonus is advertised elsewhere per operator marketing.Claim at Spin Samurai →
Offers change all the time, so treat the above as a guide — the live amount, any code and the wagering are whatever Spin Samurai shows for your country today. Claim your bonus at Spin Samurai →

Quick facts

OwnerDama N.V. (sibling of LevelUp, Winz)
Launched2020
LicenceCuracao 8048/JAZ (renewed since 2016); secondary Anjouan; New Brunswick/Tobique for certain markets
casino.guru8.4/10 (High); low withheld-winnings value relative to size
Documented complaints150+ AskGamblers complaints - withdrawal delays leading, then KYC friction and bonus disputes
Withdrawal speedE-wallets typically within 24h; bank transfers up to 5 working days
Norway statusNon-state, offshore/unlicensed brand; Norsk Tipping/Norsk Rikstoto state monopoly

Where Spin Samurai is licensed

Spin Samurai appears on the official register in 1 country0 for sports betting and 1 for casino. We only feature it in markets where it holds a licence to accept you.

Europe (1)

Norway

About Spin Samurai

Spin Samurai (Dama N.V., sibling of LevelUp/Winz, launched 2020) holds a genuine Curacao licence (8048/JAZ) and a High 8.4 casino.guru rating, though AskGamblers documents 150+ complaints led by withdrawal delays and KYC friction. Offshore/unlicensed for Norway.

FAQ

Is Spin Samurai licensed?

Yes - a consistent Curacao licence (8048/JAZ, renewed since 2016), alongside secondary Anjouan and New Brunswick (Tobique) licensing for certain markets.

Is Spin Samurai safe?

casino.guru gives it a High 8.4 Safety Index with a low withheld-winnings value relative to size, though AskGamblers documents 150+ complaints led by withdrawal delays and KYC friction.

Does Spin Samurai pay out withdrawals reliably?

Genuinely mixed - e-wallets typically complete within 24 hours, but documented complaints describe delays, KYC friction, and at least one 5-day cancellation case with repeated excuses.

Who owns Spin Samurai?

Dama N.V., the same group behind sibling casinos LevelUp and Winz.

Is Spin Samurai legal in Norway?

No - Norsk Tipping and Norsk Rikstoto hold the state gambling monopoly in Norway; Spin Samurai operates there as a non-state, offshore/unlicensed brand.

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