A Dama N.V. casino (sibling of LevelUp/Winz) with a High casino.guru Safety Index, though AskGamblers documents a real pattern of withdrawal delays and KYC friction
Visit Spin Samurai →Pros
- Established Dama N.V. group backing (sibling of LevelUp, Winz)
- High 8.4 casino.guru Safety Index with a low withheld-winnings value relative to size
- Multi-jurisdiction licensing (Curacao, Anjouan, New Brunswick/Tobique)
- Responsive live chat and user-friendly interface praised by many
Cons
- 150+ documented AskGamblers complaints, led by withdrawal delays
- Documented KYC friction and bonus disputes
- Specific case of a withdrawal cancelled for 5 days with repeated excuses
- Bank transfers can take up to 5 working days
- Offshore/unlicensed for Norway, where the state holds the gambling monopoly
Our verdict
Spin Samurai launched in 2020 and is owned by Dama N.V. - the same large Curacao-based group behind sibling casinos LevelUp and Winz. It holds a consistent Curacao licence (8048/JAZ, renewed since 2016), alongside a secondary Anjouan (Comoros) licence per 2026 listings and New Brunswick (Tobique Gaming Commission) licensing for certain markets. casino.guru gives it a High 8.4 Safety Index, noting a very low value of withheld winnings in complaints relative to its size, with only 1 direct complaint in their database. That said, we want to report a real, documented pattern directly: across more than 150 recent AskGamblers complaints, withdrawal delays are the biggest issue, followed by KYC friction and bonus disputes. One specific case involved an Australian player facing repeated excuses over a withdrawal request cancelled for 5 days, citing payment-method restrictions and technical problems. Balanced against this, other reviewers report fast experiences - one specific case of an e-wallet withdrawal completed within 20 minutes - alongside a user-friendly interface, smooth mobile experience, and responsive live chat support. E-wallet payments typically complete within 24 hours, while bank transfers can take up to 5 working days. For Norway specifically, Spin Samurai operates as a non-state, offshore/unlicensed brand, since Norsk Tipping and Norsk Rikstoto hold the state gambling monopoly there, so no locally regulated welcome bonus is available. Given the established Dama N.V. backing, genuine multi-jurisdiction licensing, and High casino.guru rating, balanced against the documented withdrawal-delay pattern in independent complaint data, we consider Spin Samurai a reasonably solid choice with some caution warranted around withdrawal timing.
How we rated it
Casino (36%)7
A broad game lobby from the established Dama N.V. group, with a user-friendly interface and smooth mobile experience praised by reviewers.
Trust & licensing (27%)7
A consistent Curacao licence (8048/JAZ, renewed since 2016) alongside secondary Anjouan and New Brunswick licensing; casino.guru gives a High 8.4 Safety Index with a low complaint count relative to size.
Customer support (18%)5.5
Responsive live chat praised by many, but across 150+ AskGamblers complaints, withdrawal delays are the leading documented issue, followed by KYC friction and bonus disputes - including a specific case of a withdrawal cancelled for 5 days with repeated excuses.
Bonuses & value (18%)3
No locally regulated welcome bonus for Norway, where the brand operates offshore; a generous-looking welcome bonus is advertised elsewhere per operator marketing.
Welcome bonus
Quick facts
| Owner | Dama N.V. (sibling of LevelUp, Winz) |
| Launched | 2020 |
| Licence | Curacao 8048/JAZ (renewed since 2016); secondary Anjouan; New Brunswick/Tobique for certain markets |
| casino.guru | 8.4/10 (High); low withheld-winnings value relative to size |
| Documented complaints | 150+ AskGamblers complaints - withdrawal delays leading, then KYC friction and bonus disputes |
| Withdrawal speed | E-wallets typically within 24h; bank transfers up to 5 working days |
| Norway status | Non-state, offshore/unlicensed brand; Norsk Tipping/Norsk Rikstoto state monopoly |
Where Spin Samurai is licensed
Spin Samurai appears on the official register in 1 country — 0 for sports betting and 1 for casino. We only feature it in markets where it holds a licence to accept you.
Europe (1)
About Spin Samurai
Spin Samurai (Dama N.V., sibling of LevelUp/Winz, launched 2020) holds a genuine Curacao licence (8048/JAZ) and a High 8.4 casino.guru rating, though AskGamblers documents 150+ complaints led by withdrawal delays and KYC friction. Offshore/unlicensed for Norway.
FAQ
Is Spin Samurai licensed?
Yes - a consistent Curacao licence (8048/JAZ, renewed since 2016), alongside secondary Anjouan and New Brunswick (Tobique) licensing for certain markets.
Is Spin Samurai safe?
casino.guru gives it a High 8.4 Safety Index with a low withheld-winnings value relative to size, though AskGamblers documents 150+ complaints led by withdrawal delays and KYC friction.
Does Spin Samurai pay out withdrawals reliably?
Genuinely mixed - e-wallets typically complete within 24 hours, but documented complaints describe delays, KYC friction, and at least one 5-day cancellation case with repeated excuses.
Who owns Spin Samurai?
Dama N.V., the same group behind sibling casinos LevelUp and Winz.
Is Spin Samurai legal in Norway?
No - Norsk Tipping and Norsk Rikstoto hold the state gambling monopoly in Norway; Spin Samurai operates there as a non-state, offshore/unlicensed brand.
