A Curacao-licensed casino (Deep Dive Tech B.V.) with a 'Fresh' casino.guru status and multiple documented withdrawal/verification complaints
Visit StarsPlay →Pros
- Genuine Curacao licence (OGL/2024/503/0352)
- Established game providers (Play'n GO, NetEnt, Pragmatic Play, Evolution Gaming, among others)
- No unfair or predatory Terms and Conditions found by casino.guru
Cons
- 'Fresh' casino per casino.guru - too new for a full safety track record (Safety Index 6.5)
- Documented complaint: EUR 2,150 win confiscated over fund-transfer concerns
- Documented complaints of withdrawals unprocessed after 48+ hours despite verified status
- Documented case of unresolved verification blocking a withdrawal entirely
- Offshore/unlicensed for Finland, where the state holds the gambling monopoly
Our verdict
StarsPlay is a brand of Deep Dive Tech B.V., registered in Curacao (registration no. 154314) and licensed by the Curacao Gaming Control Board under licence OGL/2024/503/0352. casino.guru gives it a Safety Index of 6.5, flagging it as a 'Fresh' (new) casino - meaning it is still too early to fully assess its safety record - with one relevant complaint recorded and no unfair or predatory Terms and Conditions found. We want to report several specific, documented Trustpilot complaints directly: a deposit that remained uncredited for over a week, a EUR 100 deposit that won EUR 2,150 with the casino confiscating the winnings over fund-transfer concerns, withdrawals left unprocessed for more than 48 hours despite verified account status, a USD 544.06 Litecoin withdrawal delayed over 5 business days with only a generic response about the payment provider, and a German player unable to withdraw either winnings or a EUR 250 deposit due to ongoing, unresolved verification issues despite submitting all required documents. For Finland specifically, StarsPlay operates as a non-state, offshore/unlicensed brand, since Veikkaus holds the state gambling monopoly there (with licensing for other operators not opening until 1 July 2027), so no locally regulated welcome bonus is available. Given the genuine but very new licensing status and the multiple documented withdrawal/verification complaints, we recommend real caution with this brand until its track record matures.
How we rated it
Casino (36%)6
A casino product offering games from established providers (Ainsworth, Play'n GO, NetEnt, Betsoft, Pragmatic Play, Evolution Gaming, per independent review coverage), though too new for a full track record.
Bonuses & value (18%)3
No locally regulated welcome bonus for Finland, where the brand operates offshore; a EUR 500 welcome bonus is advertised elsewhere per operator marketing.
Trust & licensing (27%)3
A genuine Curacao licence, but casino.guru's own 6.5 Safety Index flags it as a 'Fresh' casino too new to fully assess, with one recorded complaint. No unfair/predatory Terms and Conditions were found.
Customer support (18%)3
Documented complaints describe unprocessed withdrawals after 48+ hours despite verified status, delayed Litecoin withdrawals with only generic responses, and unresolved verification issues blocking withdrawals entirely for at least one player.
Welcome bonus
Quick facts
| Owner | Deep Dive Tech B.V. (Curacao registration no. 154314) |
| Licence | Curacao Gaming Control Board, licence OGL/2024/503/0352 |
| casino.guru | 6.5 Safety Index, 'Fresh' casino status, one recorded complaint |
| Documented complaints | Uncredited deposit, confiscated EUR 2,150 win, 48+ hour withdrawal delays, delayed Litecoin withdrawal, unresolved German-player verification case |
| Finland status | Non-state, offshore/unlicensed brand; Veikkaus monopoly; other-operator licensing opens 1 Jul 2027 |
Where StarsPlay is licensed
StarsPlay appears on the official register in 1 country — 0 for sports betting and 1 for casino. We only feature it in markets where it holds a licence to accept you.
Europe (1)
About StarsPlay
StarsPlay (Deep Dive Tech B.V., Curacao licence OGL/2024/503/0352) is a 'Fresh' casino per casino.guru (Safety Index 6.5) with multiple documented Trustpilot complaints about withdrawal delays, a confiscated win, and unresolved verification issues. Offshore/unlicensed for Finland.
FAQ
Is StarsPlay licensed?
Yes - it holds a genuine Curacao licence (OGL/2024/503/0352) via Deep Dive Tech B.V.
Is StarsPlay safe?
casino.guru gives it a 6.5 Safety Index and flags it as a 'Fresh' (new) casino too early to fully assess, with one recorded complaint and no unfair Terms and Conditions found.
Does StarsPlay pay out withdrawals reliably?
Documented Trustpilot complaints describe withdrawal delays over 48 hours despite verified status, a confiscated EUR 2,150 win, and at least one case of unresolved verification blocking a withdrawal entirely - real caution is warranted.
Who owns StarsPlay?
Deep Dive Tech B.V., registered in Curacao (registration no. 154314).
Is StarsPlay legal in Finland?
No - Veikkaus holds the state gambling monopoly in Finland, with licensing for other operators not opening until 1 July 2027; StarsPlay operates there as a non-state, offshore/unlicensed brand.
