A federally SPA-authorized Brazilian sportsbook and casino rooted in the country's poker community, with a strong Reclame Aqui reputation (8.6/10)
Visit Suprema Bet →Pros
- Genuinely federally SPA/MF authorized, with a licence expanded to a multi-brand strategy
- Strong Reclame Aqui reputation (8.6/10, maximum reputation status)
- High 96.1% complaint response rate and 90.8% resolution rate
- Rooted in Brazil's traditional online poker community
Cons
- Documented complaints about withdrawal delays and document-verification requirements
- No welcome/deposit bonus (legally required, not a service failing)
- Average complaint response time of roughly 11 days 13 hours
Our verdict
Suprema Bet is a genuinely federally SPA/MF-authorized Brazilian sportsbook and casino, operated by the Suprema group - one of the country's most traditional iGaming names, with roots tracing back to Brazilian online poker in the 2000s, when the discipline helped form a generation of internationally recognized Brazilian professional players. Under SPA/MF Ordinance No. 1,539 (14 July 2025), Suprema Bet expanded its licence to a multi-brand strategy including Maximabet and Ultrabet. Independent Reclame Aqui data shows a genuinely strong reputation: an 8.6/10 score with maximum reputation status, a 96.1% complaint response rate, a 90.8% resolution rate across 333 complaints, and 85.3% of rated consumers saying they would use the platform again - notably stronger figures than we've documented for some other Brazilian operators. Some complaints describe withdrawal delays and document-verification requirements, though the company generally responds to explain its security procedures and works to resolve individual cases. No welcome or deposit bonus is offered, which is correct and expected under Brazilian law (Lei 14.790/2023 Art. 29), banning such bonuses for all licensed operators. Overall, Suprema Bet's genuine licensing, traditional industry roots, and strong reputation data make it a comparatively solid choice among Brazil-facing operators we've reviewed.
How we rated it
Trust & licensing (27%)8.5
Genuinely federal SPA/MF authorized, with a real, verifiable licence expanded to a multi-brand strategy (Maximabet, Ultrabet) under an official SPA/MF ordinance - a strong regulatory position.
Customer support (18%)7.5
A strong Reclame Aqui reputation score (8.6/10, maximum reputation status), with a 96.1% complaint response rate and 90.8% resolution rate - notably stronger than other Brazilian operators we've reviewed.
Sportsbook & Casino (36%)7
A combined sportsbook and casino product from the Suprema group, one of Brazil's most traditional iGaming names, rooted in the country's professional online poker community.
Bonuses & value (18%)3
No welcome/deposit bonus is legally permitted for SPA-licensed operators in Brazil; only loyalty rewards/free bets for existing customers are allowed.
Welcome bonus
Quick facts
| Licence | SPA/MF federal authorization, expanded to multi-brand (Maximabet, Ultrabet) via Ordinance No. 1,539 (14 Jul 2025) |
| Reclame Aqui score | 8.6/10 (maximum reputation status), 333 complaints, 96.1% response rate, 90.8% resolution rate |
| Would-return rate | 85.3% of rated consumers say they would do business again |
| Origins | Rooted in Brazilian online poker in the 2000s, formed a generation of professional players |
| Common complaints | Withdrawal delays and document-verification requirements, generally addressed by the company |
| Brazil bonus law | Welcome/deposit bonuses legally banned for licensed operators (Lei 14.790/2023 Art. 29) |
Where Suprema Bet is licensed
Suprema Bet appears on the official register in 1 country — 1 for sports betting and 1 for casino. We only feature it in markets where it holds a licence to accept you.
South America (1)
About Suprema Bet
Suprema Bet is a genuinely SPA/MF-federally-authorized Brazilian sportsbook and casino, rooted in the country's poker community, with a strong 8.6/10 Reclame Aqui reputation (96.1% response, 90.8% resolution rate) - notably stronger than some other Brazilian operators we've reviewed.
FAQ
Is Suprema Bet licensed in Brazil?
Yes - it holds genuine federal SPA/MF authorization, expanded to a multi-brand strategy (Maximabet, Ultrabet) under an official ordinance.
Is Suprema Bet safe?
It is genuinely licensed with a strong Reclame Aqui reputation (8.6/10, maximum reputation status), notably stronger than some other Brazilian operators we've reviewed.
Does Suprema Bet resolve customer complaints?
Yes, generally well - it responds to 96.1% of Reclame Aqui complaints and resolves 90.8% of them, with 85.3% of rated consumers saying they would return.
Does Suprema Bet have a welcome bonus?
No - Brazilian law bans welcome/deposit bonuses for all licensed operators; only loyalty rewards for existing customers are permitted.
What is Suprema Bet's background?
It traces its roots to Brazilian online poker in the 2000s, one of the country's most traditional iGaming names, having helped form a generation of internationally recognized Brazilian professional poker players.
