A Very Low Safety Index brand (linked to Softon LTD/TenBet) that closed its own Trustpilot account to prevent new reviews, with a severe, consistent deposit-then-block complaint pattern
Visit Tenobet →Pros
Cons
- casino.guru gives the linked TenBet brand (same owner) a Very Low 3.0 Safety Index and explicitly recommends avoiding it
- Reportedly closed its own Trustpilot account to prevent new reviews from being posted - a severe transparency red flag
- Consistent documented pattern of blocking accounts specifically upon winning or requesting withdrawal
- False excuses reported regarding wagering requirements and 'prohibited game' bonus use
- Unresponsive complaints department
- Offshore/unlicensed for Finland, where the state holds the gambling monopoly until 2027
Our verdict
We want to report a genuinely severe case directly: Tenobet is linked to owner Softon LTD, the same operator behind the related brand TenBet, which casino.guru rates with a Very Low 3.0 Safety Index, citing 3 registered complaints totaling 2,092 black points, and explicitly urges players to avoid it in favor of a casino with a higher score. Independent Trustpilot coverage documents a consistent, severe complaint pattern: accounts are allowed to deposit freely, but once a player wins or requests a withdrawal, the account is blocked, often with excuses citing unmet wagering requirements or 'prohibited game' bonus use even when terms were met. Accounts are reportedly closed for an alleged 'breach of terms and conditions' without explanation, and the complaints department fails to respond to emails about unpaid withdrawals. Most seriously, independent sources report that Tenobet closed its own Trustpilot business account specifically to prevent new reviews from being posted - a severe, specific red flag that actively obstructs future consumer verification, one of the most concerning transparency failures we document on this site. The overwhelming consensus across available reviews describes the platform as withholding winnings. For Finland specifically, Tenobet operates as a non-state, offshore/unlicensed brand, since Veikkaus holds the state gambling monopoly there and private-operator licensing does not open until 1 July 2027, so no locally regulated welcome bonus is available. Given the Very Low Safety Index, the consistent documented complaint pattern, and the Trustpilot-suppression finding, we strongly recommend avoiding this brand entirely.
How we rated it
Sportsbook (36%)1.5
A sportsbook/casino product per our source data, though the operator's overwhelming complaint record makes the product itself largely irrelevant to the trust assessment.
Bonuses & value (18%)1
No locally regulated welcome bonus for Finland, where the brand operates offshore; separately, documented complaints describe false claims of unmet wagering requirements or 'prohibited game' bonus use used as pretexts to withhold winnings.
Trust & licensing (27%)0.5
casino.guru gives the linked/related brand (TenBet, same owner Softon LTD) a Very Low 3.0 Safety Index and explicitly urges players to avoid it. Most seriously, Tenobet reportedly closed its own Trustpilot account specifically to prevent new reviews - one of the most severe transparency red flags we document.
Customer support (18%)0.5
Documented complaints describe a consistent pattern: accounts allowed to deposit freely, then blocked once a player wins or requests a withdrawal, with an unresponsive complaints department and unexplained account closures.
Welcome bonus
Quick facts
| Owner | Softon LTD (linked to the related brand TenBet) |
| SERIOUS FINDING | casino.guru Safety Index: Very Low 3.0/10 for the linked TenBet brand - explicit recommendation to avoid |
| casino.guru complaints | 3 registered complaints, 2,092 black points |
| SEVERE FINDING | Reportedly closed its own Trustpilot account to prevent new reviews being posted |
| Documented complaint pattern | Deposits accepted freely; accounts blocked upon winning/withdrawal request; false wagering/bonus-abuse excuses; unresponsive complaints department |
| Finland status | Non-state, offshore/unlicensed brand; Veikkaus state monopoly until private licensing opens 1 Jul 2027 |
Where Tenobet is licensed
Tenobet appears on the official register in 1 country — 1 for sports betting and 0 for casino. We only feature it in markets where it holds a licence to accept you.
Europe (1)
About Tenobet
Tenobet (linked to Softon LTD, same owner as the closed brand TenBet) has a Very Low 3.0 casino.guru Safety Index with an explicit avoid recommendation, a severe documented pattern of blocking accounts upon winning/withdrawal, and reportedly closed its own Trustpilot account to prevent new reviews - one of the most severe transparency red flags we document.
FAQ
Is Tenobet safe?
No - casino.guru gives the linked TenBet brand (same owner, Softon LTD) a Very Low 3.0 Safety Index and explicitly recommends avoiding it.
Does Tenobet pay out withdrawals reliably?
No - documented complaints describe a consistent pattern of accounts being blocked specifically upon winning or requesting a withdrawal, often with false excuses.
Did Tenobet close its Trustpilot account?
Yes, reportedly - to prevent new reviews from being posted, a severe transparency red flag that obstructs future consumer verification.
Who owns Tenobet?
It is linked to Softon LTD, the same owner behind the related/closed brand TenBet.
Is Tenobet legal in Finland?
No - Veikkaus holds the state gambling monopoly in Finland, and private-operator licensing does not open until 1 July 2027; Tenobet operates there as a non-state, offshore/unlicensed brand.
