A NovaForge-operated casino with a High casino.guru Safety Index, conflicting licensing claims, and a documented pattern of delayed withdrawal complaints
Visit Vegasino →Pros
- High 8.6 casino.guru Safety Index, top 19% of its database
- 64+ resolved complaints in casino.guru's database with none left unresolved
- Several individual withdrawal disputes were resolved after Complaints Team escalation
Cons
- Genuinely conflicting licensing claims across independent sources
- Documented individual complaints of withdrawals delayed 16-18 days or longer against a stated 1-3 business day policy
- One documented case of a withdrawal cancelled after two weeks, blamed on the payment provider
- Part of the NovaForge multi-brand group (also Supabet, Spinsy, Slotuna, Winbay) - not a fully independent operator
- Offshore/unlicensed for Norway, where the state holds the gambling monopoly
Our verdict
Vegasino is operated by NovaForge, a multi-brand operator group that also runs Supabet, Spinsy, Slotuna, Winbay and other casinos - a structural detail worth knowing rather than treating this as a fully independent brand. We found genuinely conflicting licensing claims across sources: one states Vegasino.io holds no gambling licence at all, another cites a Philippines PAGCOR licence, and a third references an Anjouan licence described as 'not the most renowned' - we report this discrepancy directly rather than resolve it. casino.guru gives Vegasino a High 8.6 Safety Index, placing it in the top 19% of its database and citing 64+ resolved complaints with none left unresolved. However, we independently found multiple individual casino.guru-hosted complaints describing delayed and even cancelled withdrawals - including a CAD $1,000 withdrawal pending with missing winnings, three EUR 500 withdrawals queued 16-18 days against a stated 1-3 business day policy, and a EUR 500 withdrawal cancelled after two weeks with the casino blaming its payment provider - though several were reportedly resolved once escalated to the Complaints Team. For Norway specifically, Vegasino operates as a non-state, offshore/unlicensed brand, since Norsk Tipping and Norsk Rikstoto hold the state gambling monopoly there, so no locally regulated welcome bonus is available. Given the conflicting licensing claims and the documented individual withdrawal-delay pattern, we recommend real caution alongside the strong aggregate safety score.
How we rated it
Casino (36%)6.5
A casino operated by NovaForge, a multi-brand group also running Supabet, Spinsy, Slotuna and Winbay.
Customer support (18%)5
Documented complaints describe repeated automated live-chat messages without resolution, though several cases were reportedly resolved once the Complaints Team intervened.
Trust & licensing (27%)4
casino.guru gives it a High 8.6 Safety Index citing 64+ resolved complaints with none unresolved, but we found genuinely conflicting licensing claims (no licence vs Philippines PAGCOR vs a less-renowned Anjouan licence) and a documented pattern of individual withdrawal-delay complaints, some only resolved after escalation. We score conservatively given these discrepancies.
Bonuses & value (18%)3
No locally regulated welcome bonus for Norway, where the brand operates offshore; a real welcome bonus (up to $750 plus 200 free spins) is advertised elsewhere per operator marketing.
Welcome bonus
Quick facts
| Operator | NovaForge (also runs Supabet, Spinsy, Slotuna, Winbay) |
| Licence | Conflicting - no licence per one source, Philippines PAGCOR per another, Anjouan per a third |
| casino.guru | 8.6/10 (High, top 19%), 64+ resolved complaints, none unresolved |
| Documented individual complaints | Delayed/cancelled withdrawals (CAD $1,000 pending, EUR 500 x3 queued 16-18 days, one cancelled after 2 weeks) |
| Norway status | Non-state, offshore/unlicensed brand; Norsk Tipping/Norsk Rikstoto hold the state monopoly |
Where Vegasino is licensed
Vegasino appears on the official register in 1 country — 0 for sports betting and 1 for casino. We only feature it in markets where it holds a licence to accept you.
Europe (1)
About Vegasino
Vegasino (NovaForge group, also running Supabet/Spinsy/Slotuna/Winbay) has a High 8.6 casino.guru aggregate score but genuinely conflicting licensing claims and a documented pattern of individual withdrawal-delay complaints, some resolved only after escalation. Offshore/unlicensed for Norway.
FAQ
Is Vegasino licensed?
Sources conflict - one states no licence at all, another cites a Philippines PAGCOR licence, and a third references an Anjouan licence described as less renowned. We could not resolve this discrepancy with confidence.
Is Vegasino safe?
casino.guru gives it a High 8.6 Safety Index with 64+ resolved complaints and none unresolved, but we independently found documented individual complaints of delayed and cancelled withdrawals worth knowing about.
Who operates Vegasino?
NovaForge, a multi-brand group that also operates Supabet, Spinsy, Slotuna, Winbay and other casinos.
How long do Vegasino withdrawals take?
The stated policy is 1-3 business days, but documented complaints describe delays of 16-18 days or longer, with one case cancelled after two weeks - though several disputes were resolved after escalation.
Is Vegasino legal in Norway?
No - Norway's Norsk Tipping and Norsk Rikstoto hold the state gambling monopoly, and Vegasino operates there as a non-state, offshore/unlicensed brand.
