3.7/10 ★★☆☆☆ Editorial score How we rate →

A Curacao-licensed casino with a Very High casino.guru Safety Index but genuinely serious documented withdrawal-blocking complaints

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Pros

  • Genuine Curacao licence (OGL/2024/686/0183) held by Wiraon B.V.
  • Very High 9.4 casino.guru Safety Index, no unfair T&Cs, no blacklist presence

Cons

  • Sharp contrast with Trustpilot/AskGamblers' genuinely serious documented complaints
  • Documented complaints of accounts blocked immediately after withdrawal requests, with 'photoshopped document' claims
  • Documented complaints of foreign-alphabet-name account closures with funds retained
  • Documented KYC verification delays stretching to weeks or months
  • One specific documented case of an $8,000 win never paid before the account was blocked
  • No welcome bonus in Lithuania (market-wide ban since 2021)

Our verdict

Verde Casino is operated by Wiraon B.V. under a genuine Curacao licence (OGL/2024/686/0183). casino.guru gives it a Very High 9.4 Safety Index, finding no unfair Terms and Conditions and no relevant blacklist presence - an exceptionally strong result on its face. We want to report a genuinely sharp contrast directly rather than let that score stand alone: Trustpilot and AskGamblers document serious, specific complaints, including accounts being blocked immediately after a withdrawal request (one specific documented $750 case, with the casino claiming the player's submitted documents were 'photoshopped'), players with foreign-alphabet names reportedly having their accounts closed and funds retained on a claim that their name is invalid, KYC verification delays stretching to weeks or even months, and one specific documented case of an $8,000 win never paid before the account was blocked. For Lithuania specifically, no welcome bonus is available at all, since a July 2021 Gaming Law amendment bans gambling bonuses of any kind for licensed operators there, and Verde Casino operates as a non-state, offshore/unlicensed brand for Lithuanian players regardless. Given the sharp contrast between the casino.guru score and these specific, serious documented withdrawal-blocking and non-payment complaints, we recommend real caution with this brand, particularly around identity verification and larger wins.

How we rated it

Casino (36%)6

A casino product operated by Wiraon B.V., per casino.guru's own review.

Trust & licensing (27%)3

A genuine Curacao licence (OGL/2024/686/0183) and a Very High 9.4 casino.guru Safety Index with no unfair T&Cs or blacklist presence found. In sharp contrast, Trustpilot and AskGamblers document genuinely serious complaints of accounts being blocked immediately after withdrawal requests, with claims of 'photoshopped' documents or invalid foreign-alphabet names - a significant, specific discrepancy we score conservatively for.

Bonuses & value (18%)2

No welcome bonus is available for Lithuania, where all gambling bonuses have been banned for licensed operators since July 2021 - a market-wide restriction, not specific to Verde Casino.

Customer support (18%)2

Documented complaints describe KYC verification delays stretching to weeks or months, unhelpful or unresponsive support, and a specific documented case of an $8,000 win never paid before the account was blocked.

Welcome bonus

Casino welcome bonusNo welcome bonus (Lithuania-wide ban)Lithuania's July 2021 Gaming Law amendment bans all gambling bonuses, free bets and free spins for licensed operators, online and land-based - a market-wide restriction, not specific to Verde Casino.Claim at Verde Casino →
Offers change all the time, so treat the above as a guide — the live amount, any code and the wagering are whatever Verde Casino shows for your country today. Claim your bonus at Verde Casino →

Quick facts

OwnerWiraon B.V.
LicenceGenuine Curacao licence, OGL/2024/686/0183
casino.guru9.4/10 (Very High), no unfair T&Cs, no blacklist presence
Trustpilot/AskGamblersDocumented account blocking after withdrawal requests, 'photoshopped document' claims, foreign-name account closures, an $8,000 unpaid-win case
Lithuania statusNo gambling bonuses of any kind permitted since July 2021

Where Verde Casino is licensed

Verde Casino appears on the official register in 1 country0 for sports betting and 1 for casino. We only feature it in markets where it holds a licence to accept you.

Europe (1)

Lithuania

About Verde Casino

Verde Casino (Wiraon B.V., genuine Curacao licence) shows a sharp contrast between a Very High 9.4 casino.guru Safety Index and genuinely serious documented complaints of accounts blocked immediately after withdrawal requests, invalid-name account closures, and a specific unpaid $8,000 win. Illegal to offer bonuses in Lithuania regardless.

FAQ

Is Verde Casino licensed?

Yes - it is operated by Wiraon B.V. under a genuine Curacao licence (OGL/2024/686/0183).

Is Verde Casino safe?

casino.guru gives it a Very High 9.4 Safety Index, but Trustpilot and AskGamblers document genuinely serious complaints of accounts blocked after withdrawal requests and unpaid wins - a sharp contrast worth knowing about.

Does Verde Casino pay out withdrawals reliably?

Documented complaints describe accounts blocked immediately after withdrawal requests, KYC delays stretching to weeks or months, and one specific case of an $8,000 win never paid.

Is Verde Casino legal in Lithuania?

No welcome bonus is available there - Lithuania's July 2021 Gaming Law amendment bans all gambling bonuses market-wide, and Verde Casino operates as a non-state, offshore/unlicensed brand for Lithuanian players.

Are there complaints about Verde Casino's verification process?

Yes - documented complaints describe accounts closed over claims of 'photoshopped' documents or invalid foreign-alphabet names, with funds retained in some cases - worth being aware of before large deposits.

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