A 7MBR Ltda-operated Brazilian sportsbook with a genuine SPA/MF licence but a genuinely troubling 0% Reclame Aqui response rate and serious documented complaints
Visit Vert →Pros
- Operated by 7MBR Ltda, which holds a definitive SPA/MF authorization
Cons
- No Reclame Aqui verified-company trust seal
- 0% complaint response rate across 41 complaints, 29 awaiting response
- Documented complaints of refusal to pay winnings
- Documented complaints of withdrawal blocking after rollover requirements are met, described as effectively infinite
- Documented complaints of winnings converted to non-withdrawable bonus credit
- Documented complaints of accounts blocked with no support response
- No welcome/deposit bonus permitted in Brazil (market-wide ban since 2025)
Our verdict
Vert (vert.bet.br) is operated by 7MBR Ltda, which also operates sibling brands Cbet and Fanbit, and does hold a definitive SPA/MF authorization - genuine Brazilian federal licensing, not an offshore-only brand. We want to report a genuinely serious pattern directly rather than let the licence status stand alone: Vert lacks Reclame Aqui's verified-company trust seal, and shows a 0% complaint response rate across 41 complaints (29 still awaiting response). Specific documented complaints describe refusal to pay winnings, withdrawal blocking even after rollover requirements are met (with the rollover described by users as effectively infinite), winnings converted to non-withdrawable bonus credit, and accounts blocked with no response from support emails or any human customer service channel. For Brazil specifically, no welcome or deposit bonus is available at all, since Law 14.790/2023 Art. 29 and SPA/MF rules ban these for all licensed operators there since 1 January 2025 - a market-wide restriction, not specific to Vert. Given the 0% complaint response rate and the specific, serious documented complaints about non-payment and blocked withdrawals, we recommend real caution with this brand and against large deposits.
How we rated it
Sportsbook (36%)4
A Brazilian sportsbook product operated by 7MBR Ltda, one of three sibling brands (alongside Cbet and Fanbit).
Trust & licensing (27%)2
7MBR Ltda holds a definitive SPA/MF authorization - genuine Brazilian federal licensing. However, Vert lacks Reclame Aqui's verified-company trust seal, and documented complaints describe refusal to pay winnings and withdrawal blocking after rollover requirements are met, with the rollover described as effectively infinite - serious, specific findings.
Bonuses & value (18%)1
No welcome or deposit bonus is available - Law 14.790/2023 Art. 29 and SPA/MF rules ban these since 1 Jan 2025. Documented complaints also describe winnings being converted to non-withdrawable bonus credit.
Customer support (18%)1
A 0% Reclame Aqui complaint response rate (41 complaints, 29 awaiting response) - a genuinely poor result. Documented complaints describe accounts blocked with no response from support emails or human customer service.
Welcome bonus
Quick facts
| Owner | 7MBR Ltda (sibling brands Cbet, Fanbit) |
| Licence | 7MBR Ltda holds a definitive SPA/MF authorization |
| Reclame Aqui status | No verified-company trust seal; 0% response rate across 41 complaints (29 awaiting response) |
| Documented complaint themes | Refusal to pay winnings, withdrawal blocking after rollover met, winnings converted to bonus credit, unresponsive account-blocking support |
| Brazil status | No welcome/deposit bonuses for licensed operators since 1 Jan 2025 (Law 14.790/2023 Art. 29 + SPA/MF) |
Where Vert is licensed
Vert appears on the official register in 1 country — 1 for sports betting and 0 for casino. We only feature it in markets where it holds a licence to accept you.
South America (1)
About Vert
Vert (7MBR Ltda, genuine SPA/MF licence held by the parent operator) shows a genuinely troubling Reclame Aqui record: no verified-company seal, 0% complaint response rate, and documented complaints of non-payment, rollover-blocked withdrawals, and unresponsive support. No bonuses permitted in Brazil since 2025 (market-wide).
FAQ
Is Vert licensed?
Yes - it is operated by 7MBR Ltda, which holds a definitive SPA/MF authorization to operate in Brazil, alongside sibling brands Cbet and Fanbit.
Is Vert safe?
It holds a genuine parent-company licence, but Reclame Aqui shows a genuinely troubling record: no verified-company seal, a 0% complaint response rate, and documented complaints of non-payment and blocked withdrawals.
Does Vert pay out withdrawals?
Documented Reclame Aqui complaints describe refusal to pay winnings and withdrawal blocking even after rollover requirements are met, with the rollover described by users as effectively infinite.
Does Vert offer a welcome bonus in Brazil?
No - Law 14.790/2023 Art. 29 and SPA/MF rules ban welcome and deposit bonuses for all licensed operators in Brazil since 1 January 2025, a market-wide restriction.
Does Vert respond to complaints?
No - Reclame Aqui shows a 0% response rate across 41 complaints, with 29 still awaiting a response, and no verified-company trust seal.
