A multi-licensed casino with a Very High casino.guru Safety Index but documented, contrasting Trustpilot complaints about hidden wagering terms and withdrawal delays
Visit Zoome Casino →Pros
- Very High 9.0 casino.guru Safety Index, no relevant complaints found, no blacklist presence
- Multi-jurisdiction licensing footprint (Curacao, Estonia, Comoros)
- Some reviewers report fast withdrawals and quick customer service
Cons
- Documented Trustpilot complaint of a hidden 3x wagering requirement applied to all deposits, even without a bonus
- Documented complaint of a withdrawal marked 'processed' but unpaid for two full weeks
- Mixed reviews on transparency and customer service
- Offshore/unlicensed for Norway, where the state holds the gambling monopoly
Our verdict
Zoome Casino is operated by Dama N.V. and holds a multi-jurisdiction licensing footprint across Curacao, Estonia, and Comoros (Anjouan Gaming). casino.guru gives it a Very High 9.0 Safety Index, finding no relevant complaints and no presence on any casino blacklist - a genuinely strong independent signal. We want to report a real contrast rather than stop there: Trustpilot reviews for Zoome are mixed to negative, with documented complaints describing a hidden 3x wagering requirement applied to ALL deposits (even when no bonus is accepted), withdrawal requests marked 'processed' with money still not received two full weeks later, and complaints about a lack of transparency and poor customer service. Other reviewers do report fast withdrawals and quick service, so the picture is genuinely split rather than uniformly bad. For Norway specifically, Zoome operates as a non-state, offshore/unlicensed brand, since Norsk Tipping and Norsk Rikstoto hold the state gambling monopoly there, so no locally regulated welcome bonus is available. A multi-licensed operator with a strong headline safety score, but the documented hidden-wagering and withdrawal-delay complaints are worth knowing about before depositing.
How we rated it
Casino (36%)6.5
A multi-licensed casino operator (Curacao, Estonia, Comoros) with a broad game selection per multiple independent review sites.
Trust & licensing (27%)6.5
casino.guru gives Zoome a Very High 9.0 Safety Index with no relevant complaints found and no blacklist presence - a genuinely strong independent signal. However, Trustpilot reviews present a real contrast: documented complaints about withdrawal requests marked 'processed' with money not received for two full weeks, and complaints about a lack of transparency. We score between these two contrasting signals rather than pick one.
Customer support (18%)5.5
Reviews are genuinely mixed: some describe fast withdrawals and quick customer service, while others document poor customer service and a lack of accountability around delayed payouts.
Bonuses & value (18%)3
No locally regulated welcome bonus for Norway, where the brand operates offshore; separately, documented Trustpilot complaints describe a hidden 3x wagering requirement applied to ALL deposits, even without accepting a bonus.
Welcome bonus
Quick facts
| Owner | Dama N.V. |
| Licences | Curacao Gaming Authority, Estonia, Comoros (Anjouan Gaming) |
| casino.guru Safety Index | 9.0/10 (Very High), no relevant complaints found, no blacklist presence |
| Documented Trustpilot complaints | Hidden 3x wagering on all deposits; withdrawals marked 'processed' but unpaid for 2+ weeks; transparency/support complaints |
| Norway status | Non-state, offshore/unlicensed brand; Norsk Tipping/Norsk Rikstoto hold the state monopoly |
About Zoome Casino
Zoome Casino (Dama N.V.) holds a multi-jurisdiction licence (Curacao, Estonia, Comoros) and a Very High 9.0 casino.guru Safety Index, but we report a real contrast: documented Trustpilot complaints about hidden 3x wagering on all deposits and withdrawals marked 'processed' but unpaid for two weeks. Offshore/unlicensed for Norway.
FAQ
Is Zoome Casino licensed?
Yes - it is operated by Dama N.V. and holds licences from Curacao, Estonia, and Comoros (Anjouan Gaming).
Is Zoome Casino safe?
casino.guru gives it a Very High 9.0 Safety Index with no relevant complaints found, but Trustpilot reviews document a contrasting pattern of hidden wagering terms and withdrawal delays worth knowing about.
Is Zoome Casino legal in Norway?
No - Norway's Norsk Tipping and Norsk Rikstoto hold the state gambling monopoly, and Zoome operates there as a non-state, offshore/unlicensed brand.
Does Zoome have a hidden wagering requirement?
Documented Trustpilot complaints describe a 3x wagering requirement applied to ALL deposits, even without accepting a bonus - worth checking the terms carefully before depositing.
Does Zoome offer a welcome bonus in Norway?
No - since it operates offshore/unlicensed there, no locally regulated welcome bonus is available.
